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500 Internal Server error when reporting on iexplore.exe

 
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500 Internal Server error when reporting on iexplore.exe - 9/18/2008 11:00:55 AM   
cwilke234

 

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When I attempt to run a report looking for the file iexplore.exe on our workstations, I receive 500 Internal Server error reported back from IIS.  I have read articles and performed the following:

- Enabled Direct Metabase edit in IIS
- Edited Metabase.xml and set AspBufferingLimit=8388608
- Restarted IIS
- Edited Registry setting HKLM\Software\Microsoft\SMS\Reporting and created DWORD value for Rowcount = to 0xffffffff  to increase the limitation on the web reporting tool past 10,000 records.
- Verified no accounts are listed in the 'Deny Logon as a Batch job' in the Local Security policy on the server

Any other ideas or suggestions would be greatly appreciated as I am out of ideas at the moment.  Thanks.
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RE: 500 Internal Server error when reporting on iexplor... - 9/18/2008 11:18:58 AM   
jnelson993


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How many records do you expect?  I ask because let's say you have 10,000 records, and the characters for each record is 1000 characters, then you add the overhead for the HTML it uses to wrap the records for display in your browser, so that adds some more characters.  You've got the buffer set to 8MB...well, 10K records with 1500 bytes worth of data and HTML is like 14-15MB.  I think you'd do well to extend that buffer to like 25MB.  Ours is overkill at 256MB, but we also have 200K machines and people want a lot of data on a line (and the OU alone can be up to 512 bytes).

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RE: 500 Internal Server error when reporting on iexplor... - 9/18/2008 11:30:39 AM   
cwilke234

 

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How do I figure the value for 25 MB in the Metabase.xml file?

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RE: 500 Internal Server error when reporting on iexplor... - 9/18/2008 11:46:51 AM   
cwilke234

 

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Think i just realized... convert MB to bytes.

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RE: 500 Internal Server error when reporting on iexplor... - 9/18/2008 12:10:57 PM   
jnelson993


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Yep,
25 * 1024 = 25KB               (25600)
25 * 1024 * 1024 = 25MB  (26214400)


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