Advance Client Install with no C: drive

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All Forums >> [Management Products] >> Microsoft Systems Management Server >> SMS 2003 >> Advance Client Install with no C: drive

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Advance Client Install with no C: drive - 7/25/2008 10:36:54 AM

jsteffler

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We have several Citrix boxes that do not have a C: drive (M and N only). The
majority of these servers installed the advance client without a problem.
There are a few that give the following errors in the CCMsetup.log:

MSI: Invalid Drive: C:\
Installation failed with error code 1603
Client installation has failed too many times. Ccmsetup will now abort.

I tried manually installing the .msi from command line using ccminstalldir=
and smscachedir= both pointing to M. It looks like the client begins
installing to M and then errors out with

Invalid drive C:

Any ideas?

Post #: 1

RE: Advance Client Install with no C: drive - 7/25/2008 12:32:47 PM

pwstrain

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From: Danville, Illinois
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I've ran into this numerous times in our Citrix environment.
So far a CCMCLEAN and re-install has fixed it.
We have the client push turned on, so I've always assumed that the client initially installed before the box was switched over to M: and N:, and the client isn't happy about it.

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RE: Advance Client Install with no C: drive - 7/25/2008 2:27:28 PM

jsteffler

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Thats a very good point. I was thinking the same thing about the client installing before the drive change. So you ran ccmclean and then allowed SMS to push again or ran a manual install? If you did it manual did you run any special switches in the command line?

Thanks for the help.

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Post #: 3

RE: Advance Client Install with no C: drive - 7/25/2008 4:30:34 PM

pwstrain

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I have done both, but generally run the manual install to get it over with. The only switches we add are to set the sitecode and cache size.

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RE: Advance Client Install with no C: drive - 7/25/2008 4:39:03 PM

jsteffler

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Cool. Thanks again for your help. I will give it a run on Monday and post back the results here.

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RE: Advance Client Install with no C: drive - 7/28/2008 3:43:37 PM

jsteffler

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Well that did not work for me unfortunatly. Ccmclean errored out (big surprise) and when I manually ran the client.msi I still got the same Invalid C drive error. Back to the drawing board.

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Post #: 6

RE: Advance Client Install with no C: drive - 11/10/2008 11:07:41 AM 1 votes

pwstrain

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Finally got a chance to visit this again.
Some searching led me to this KB:
http://support.microsoft.com/kb/893652/en-us
which doesn't talk about our issue per se, but does address client repair. I tried the following command line on a Citrix box that was getting the "Invalid Drive c:\" error regardless of what I tried (ccmclean /removehistory, etc etc).

MSIEXEC.exe /I M:\WINDOWS\system32\ccmsetup\{2FBB7E06-7665-442B-98E3-189CB634C5CC}\client.msi

Note that this points to the default CCMSETUP folder, which in my case is on M: on our Citrix servers. The GUID may be different depending on your version of client. Note also I left off the /qn to watch it run. After a successfull execution, the SMS client was installed and in working order.
I've only tried this on one machine (so far, I'm sure it will rear it's ugly head again). YMMV.

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RE: Advance Client Install with no C: drive - 11/10/2008 1:28:59 PM

criticalerror

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Very nice find. The /removehistory and then reinstall worked for us but this is a great alternative.

Criticalerror aka jsteffler

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Post #: 8