Agent does not install on 1.2 Tb Disk

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Agent does not install on 1.2 Tb Disk

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All Forums >> [Management Products] >> System Center Products >> System Center Configuration Manager >> Agent does not install on 1.2 Tb Disk

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Agent does not install on 1.2 Tb Disk - 4/25/2008 7:07:17 AM

mtonnet

Posts: 37
Score: 3
Joined: 6/7/2001
Status: offline

During a rollout of the SCCM agent we ran into the following issue:

CCMsetup dowloasd normally and started.

At the end of the ccmsetup.log we found:

<![LOG[MSI: Action 10:01:03: InstallValidate. Validating install]LOG]!><time="10:01:03.673+-120" date="04-25-2008" component="ccmsetup" context="" type="0" thread="3200" file="msiutil.cpp:374">
<![LOG[MSI: Action 10:01:03: CcmCheckFreeDiskSpace. ]LOG]!><time="10:01:03.766+-120" date="04-25-2008" component="ccmsetup" context="" type="0" thread="3200" file="msiutil.cpp:374">
<![LOG[MSI: There is not enough available disk space on C: to complete this operation. Installation requires at least 90MB free disk space.]LOG]!><time="10:01:03.766+-120" date="04-25-2008" component="ccmsetup" context="" type="3" thread="3200" file="msiutil.cpp:360">
<![LOG[Installation failed with error code 1603]LOG]!><time="10:01:03.938+-120" date="04-25-2008" component="ccmsetup" context="" type="3" thread="3200" file="msiutil.cpp:889">
<![LOG[Next retry in 120 minute(s)...]LOG]!><time="10:01:03.954+-120" date="04-25-2008" component="ccmsetup" context="" type="0" thread="3200" file="ccmsetup.cpp:8191"

the client.msi.log reported the following:

2219873544

89797

2219783747

Product: Configuration Manager Client -- Installation operation failed.

MSI (s) (20:8C) [10:01:03:829]: Cleaning up uninstalled install packages, if any exist
MSI (s) (20:8C) [10:01:03:829]: MainEngineThread is returning 1603
MSI (s) (20:30) [10:01:03:938]: Destroying RemoteAPI object.
MSI (s) (20:C8) [10:01:03:938]: Custom Action Manager thread ending.
=== Logging stopped: 25/04/2008 10:01:03 ===
MSI (c) (B8:EC) [10:01:03:938]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (B8:EC) [10:01:03:938]: MainEngineThread is returning 1603
=== Verbose logging stopped: 25/04/2008 10:01:03 ===

The system has a 1.3 Tb C: drive (customer decision) with lots of free space. Apparently Sccm does not know how to handle this enormous amount and stops the installation.

Did anybody saw this before and is this a bug? Anybody knows a workaround, because the customer has other systems with the same disk layout.

Cheers,

Marc

_____________________________

MarcT

Post #: 1

RE: Agent does not install on 1.2 Tb Disk - 4/25/2008 8:27:03 AM

phaustein

Posts: 859
Score: 32
Joined: 3/21/2005
From: Washington, DC
Status: offline

I had worked with someone in the past in the forum that had the same problem with a SMS2003 client install on a 1TB system drive. The client would not install on anything bigger then a TB. Is suspect the same thing with the SCCM client. At this point, the only work around I had come across was to install the client on a system disk less than a TB. The only other option I can see is to call PSS and see what they say.

< Message edited by phaustein -- 4/25/2008 8:28:33 AM >

_____________________________

Hope this helps.
Paul

(in reply to mtonnet)