Applying SP1 (RTM) to gateway Server

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Applying SP1 (RTM) to gateway Server

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All Forums >> [Management Products] >> System Center Products >> System Center Operations Manager >> Applying SP1 (RTM) to gateway Server

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Applying SP1 (RTM) to gateway Server - 6/11/2008 5:34:49 PM

mdermer

Posts: 15
Score: 0
Joined: 11/17/2006
Status: offline

Hi,
Having a strange issue after applying SP1 RTM to our DMZ Gateway server.

When we applied SP1 to the gateway server it seems like it half upgraded it.
When we go to the registry and look at the version of scom, it says its
6.0.6278.0. But the healthservice.exe still says 6.0.5000 as well as the
SCOM Console says the gateway server is at 6.0.5000.

When we try to re-run the SP1 update, we get the following errors when the
installer is writing system registry value.

"Error 1406. Could not write value Port to key\SOFTWARE\Microsoft\Microsoft
Operations Manager\3.0\Server Management Groups\. System error."

There is an option to Retry, Cancel, Ignore.

When I click cancel, the install rolls back and then an error screen comes
up saying "The setup failed. Do you want to open the setup log file (search
for "value 3" in the file for locating failure)?"

I'm sure this is not a permissions issue as I am installing SP1 with an
Administrator account. Any have similar issues or know a resolution? Also, the server is running a 64 bit os, but when we try to install the 64 agent from the ia64 folder, it gives an error of "this installation package is not suppoirted by this processor type".

Thanks!

Trevor