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Can't create Client Health Collections

 
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Can't create Client Health Collections - 11/6/2008 2:53:06 PM   
swood

 

Posts: 477
Score: 5
Joined: 12/6/2001
Status: offline 		I re-ran the WakupSvr.msi with the HEALTH=ON to create the Client Health Collections but they aren't showing up. Is there an alternative way to get there from here?

_____________________________

Sandy Wood
Network Admin
Orange County District Attorney
Post #: 1
RE: Can't create Client Health Collections - 11/6/2008 3:23:17 PM   
ealdrich


Posts: 464
Score: 9
Joined: 6/1/2001
Status: offline 		Didn't you have issues getting these created the first time you installed?

Run (on the SMS/CfgMgr server where you installed WakeUp Server) c:\program files\1e\WakeUServer\WakeUpSvr.exe -AddCollections

_____________________________

Ed Aldrich | Solutions Engineer | 1E Inc
Mobile: (401) 924-2293
US/Canada Toll Free: (866) 592 4214
Ed.Aldrich@1e.com | www.1e.com
SMS MVP (2003-2007)
myITforum Advisory Council and Columnist
New England Area SMS User Group Facilitator

(in reply to swood)
Post #: 2
RE: Can't create Client Health Collections - 11/6/2008 4:12:45 PM   
swood

 

Posts: 477
Score: 5
Joined: 12/6/2001
Status: offline 		Yes I did (good memory!)  http://www.myitforum.com/forums/SMS_Client_Health_Collection_Creation/m_182630/tm.htm

I wasn't sure that there was a new way to get there in version 5.5.1. I'll try your command and see how I do.

_____________________________

Sandy Wood
Network Admin
Orange County District Attorney

(in reply to ealdrich)
Post #: 3
RE: Can't create Client Health Collections - 11/6/2008 4:18:49 PM   
swood

 

Posts: 477
Score: 5
Joined: 12/6/2001
Status: offline 		Looks like I'm getting the same error I got the last time

D:\Program Files (x86)\1E\WakeUp\Server>wakeupsvr.exe -AddCollections
WakeUpSvr: Wake On Lan for SMS 2003 & SCCM 2007
Copyright (C) 1999-2008 1E Ltd.
Software\1E\WakeUpSvr\\Reporting\QueryUrl="http:///AFWebService/QueryProcessor.asmx" previous http://localhost/AFWebService/QueryProcessor.asmx"
11/6/2008 13:14:17 INFO: Found Site Code [DA0]
11/6/2008 13:14:17 INFO: Found Machine [OCDASMS001]
                   Software\Microsoft\SMS\SQL Server\\Database Name="SMS_DA0" previous ""
                   Software\Microsoft\SMS\SQL Server\\Server="OCDAADMIN002" previous ""
11/6/2008 13:14:18: Initializing Query with Service Url http:///AFWebService/QueryProcessor.asmx
11/6/2008 13:14:18 ERROR: SOAP Call failed returning [SOAPCLIENT_SEND_ERROR]
11/6/2008 13:14:18 ERROR: HTTP Status Code -1
11/6/2008 13:14:18 ERROR: HTTP Response Start:
11/6/2008 13:14:18 ERROR:
11/6/2008 13:14:18 ERROR: HTTP Response End:
D:\Program Files (x86)\1E\WakeUp\Server>

The old post mentioned it was caused by a timing issue. Not sure where to go from here.

_____________________________

Sandy Wood
Network Admin
Orange County District Attorney

(in reply to ealdrich)
Post #: 4
RE: Can't create Client Health Collections - 11/6/2008 4:42:07 PM   
ealdrich


Posts: 464
Score: 9
Joined: 6/1/2001
Status: offline 		Odd I don't see the earlier thread we had with you when this originally occurred...

let's do this right and straight off... we need to get a support case opened (support@1e.com) and need the following details/info

WakeUpSvr.log (in Docs&Settings path)
Version of SQL you have there
Current location (if any) of the stored procedure XP_ClientHealth: is it in MASTER or SMS db, or not in either?

Also check CPU utilization on the server to make sure it's not high... with this newest version of SQL (2008) some issues arise where installer mistakes SQL ver as being wrong/unsupported (causes the SP to end up in the wrong place), and a partial install of the collections. I recently had one customer who had a hi CPU scenario as a result. If this is the case with you, uninstall again and reinstall withOUT specifying the client health option. This will keep the CPU cool. Once we're ready to take you back thru this, we'll repeat the proicess *with* health enabled and sort it out.

_____________________________

Ed Aldrich | Solutions Engineer | 1E Inc
Mobile: (401) 924-2293
US/Canada Toll Free: (866) 592 4214
Ed.Aldrich@1e.com | www.1e.com
SMS MVP (2003-2007)
myITforum Advisory Council and Columnist
New England Area SMS User Group Facilitator

(in reply to swood)
Post #: 5
RE: Can't create Client Health Collections - 11/6/2008 4:47:47 PM   
swood

 

Posts: 477
Score: 5
Joined: 12/6/2001
Status: offline 		Did you check the link I added for that earlier post?

I'll open a case with 1e on this. I'm keeping them busy, they are working on 2 other issues for  me (I hope they are).



_____________________________

Sandy Wood
Network Admin
Orange County District Attorney

(in reply to ealdrich)
Post #: 6
RE: Can't create Client Health Collections - 11/6/2008 4:51:12 PM   
ealdrich


Posts: 464
Score: 9
Joined: 6/1/2001
Status: offline 		I did, but nothing definitive there (tho it did answer the SQL version question for me at least)...

we'll need to access the support history to get the final fix they provided to clear this out the last time, and review current log to see what's going on this time.... I just wish I knew why *you* had such interesting challenges with this piece, where few (dare I say none that *i* know of) have these sorts of issues...


East Coast now signing off...

_____________________________

Ed Aldrich | Solutions Engineer | 1E Inc
Mobile: (401) 924-2293
US/Canada Toll Free: (866) 592 4214
Ed.Aldrich@1e.com | www.1e.com
SMS MVP (2003-2007)
myITforum Advisory Council and Columnist
New England Area SMS User Group Facilitator

(in reply to swood)
Post #: 7
RE: Can't create Client Health Collections - 11/6/2008 4:58:19 PM   
swood

 

Posts: 477
Score: 5
Joined: 12/6/2001
Status: offline 		Well I feel better already.

_____________________________

Sandy Wood
Network Admin
Orange County District Attorney

(in reply to ealdrich)
Post #: 8
RE: Can't create Client Health Collections - 11/7/2008 11:48:05 AM   
regeter

 

Posts: 10
Score: 0
Joined: 10/26/2007
Status: offline 		Sandy and I have dealt with the issues.
We had to specify the server during install (Custom Install) and also the SQL is remote.
What this means is that we had to create the assemblies after the fact.

(in reply to swood)
Post #: 9
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