Client Health Collections Errorr

myITforum.com Community Forum

Home Forums Blogs Live Support chat Search Articles Wiki FAQ Email Lists Register Login My Profile Inbox Address Book My Subscription My Forums

Photo Gallery Member List Search Calendars FAQ Ticket List Log Out

All Forums RSS Feed Subscription:

Client Health Collections Errorr

View related threads: (in this forum | in all forums)

Logged in as: Guest

Printable Version

All Forums >> [Vendor Forums] >> 1E Products >> Client Health Collections Errorr

Page: [1]

Message

<< Older Topic Newer Topic >>

Client Health Collections Errorr - 10/7/2008 1:46:15 PM

sberat

Posts: 193
Score: 11
Joined: 6/14/2001
From: Brussels, Belgium
Status: offline

Hi,

I'm getting this error in the Collection Evaluator for all Client Health Collections:
Microsoft SQL Server reported SQL message 17750, severity 16: [42000][17750][Microsoft][ODBC SQL Server Driver][SQL Server]Could not load the DLL C:\Program Files (x86)\1E\WakeUp\Server\HealthXProc.dll, or one of the DLLs it references. Reason: 193(%1 is not a valid Win32 application.). : xp_ClientHealth

System is SCCM 2007 SP1/R2 running on Server 2008 x64.
ConfigMgr on SQL 2008 Named Instance

Thanks,
Serge

Post #: 1

RE: Client Health Collections Errorr - 10/7/2008 2:09:52 PM

ealdrich

Posts: 459
Score: 9
Joined: 6/1/2001
Status: offline

Serge, you should go straight into our Tech Support channel for help on this (support@1e.com) ... lot's of "2008" at play here and there may be some issues around SQL '08... dunno for sure, but I've heard some rumblings in that direction.

_____________________________

Ed Aldrich | Solutions Engineer | 1E Inc
Mobile: (401) 924-2293
US/Canada Toll Free: (866) 592 4214
Ed.Aldrich@1e.com | www.1e.com
SMS MVP (2003-2007)
myITforum Advisory Council and Columnist
New England Area SMS User Group Facilitator

(in reply to sberat)

Post #: 2

RE: Client Health Collections Errorr - 10/7/2008 2:12:40 PM

sberat

Posts: 193
Score: 11
Joined: 6/14/2001
From: Brussels, Belgium
Status: offline

Ed,

Thanks, will probably do ... but it's not urgent (yet). Running in our Test environment.

Cheers,
Serge

(in reply to sberat)

Post #: 3

RE: Client Health Collections Errorr - 10/7/2008 2:30:56 PM

ealdrich

Posts: 459
Score: 9
Joined: 6/1/2001
Status: offline

tks for feedback... suggest if at all p;ossible to roll SQL back to 2005 as interim step to get this properly tested (I had to do exactly this only yesterday with another customer) until SQL2008 question can be properly addressed.

I will use your example as added input to our internal staff...

_____________________________

Ed Aldrich | Solutions Engineer | 1E Inc
Mobile: (401) 924-2293
US/Canada Toll Free: (866) 592 4214
Ed.Aldrich@1e.com | www.1e.com
SMS MVP (2003-2007)
myITforum Advisory Council and Columnist
New England Area SMS User Group Facilitator

(in reply to sberat)

Post #: 4

RE: Client Health Collections Errorr - 10/8/2008 10:40:35 AM

regeter

Posts: 9
Score: 0
Joined: 10/26/2007
Status: offline

Serge,

We are running a query to find out if you are using SQL 2005 or 'higher' during the installation of 1E Wakeup.
If this is not the case we are installing a extended Stored Procedure called xp_ClientHealth.

It appears this extended Stored Procedure was created due to our product not reading the version 2008 correctly.
However the DLL for the stored procedure can now not be found on the server, this is most likely because the SQL Server is not on the same server as the ConfigMgr?

Like Ed said, the best way is to engadge us directly and run some queries against your SQL and create the correct 2008 compatible assemblies.
I believe you have my email address? I'll send you the required script file then.

Reto Egeter | Escalation Engineer | 1E Technology Support Centre |

(in reply to sberat)

Post #: 5

RE: Client Health Collections Errorr - 10/8/2008 1:34:30 PM

sberat

Posts: 193
Score: 11
Joined: 6/14/2001
From: Brussels, Belgium
Status: offline

Hi Reto,

Going to give some info here (sending you a private mail too).

System Info: All-in-One box
Windows Server 2008 Standard Edition x64
SQL Server 2008 Standard Edition x64
ConfigMgr: Named Instance (SQL - build 10.0.1763)
AgilityFramework: Named Instance (SQL - build 9.0.3200)

All 1E products are the 'latest and the greatest' as available on the website.

Cheers,
Serge

(in reply to regeter)

Post #: 6

RE: Client Health Collections Errorr - 10/20/2008 5:45:12 AM

regeter

Posts: 9
Score: 0
Joined: 10/26/2007
Status: offline

This has been resolved now. However other customers with SQL2008 should wait for the soon to be released hotfix for this. (or also contact support)

Basically our current installer does not detect SQL2008 correctly and thinks it'a a SQL2000 instead.

(in reply to sberat)

Post #: 7