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ConfigMgr ServiceManager - 8/8/2008 7:59:37 PM

betemtl

Posts: 31
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Joined: 4/10/2008
Status: offline

Hi,

I am running SCCM2007 on a Widnows 2003 sp2 32bit with SQL2005 SP2.

My problems started when we upgraded SQL to SP2.

I am obtainign the following errors, messages:

in SCCM 2007 when trying to start the configMgr Service Manager: (Error communicating with the specified ConfigMgr Site Server. but under Site status --> component status all services are reported as ok (they are all Green) under site system status (All of them are green, except fro CinfigMgr management point and ConfigMgr PXE service point, have a warning display) But I don't see any error messages.In fact I dont have any single messages. I also tried a Import Computer Information from Computer Association and add it into a Collection called OSD Deployment, but the system never gets added into the collection. SQL 2005 SP@ seems to be communicating properly. When looknig in the event viewer i found the following:EventID 5436
On 8/6/2008 6:45:32 AM, component SMS_MP_CONTROL_MANAGER on computer TEST reported: MP Control Manager detected management point is not responding to HTTP requests. The HTTP status code and text is 500, Internal Server Error.
Possible cause: Management point encountered an error when connecting to SQL Server.
Solution: Verify that the SQL server is properly configured to allow Management Point access. Verify that management point computer account or the Management Point Database Connection Account is a member of SMS Management Point Role (msdbrole_MP) in the SQL Server database.
Possible cause: The SQL Server Service Principal Names (SPNs) are not registered correctly in Active Directory
Solution: Ensure SQL server SPNs are correctly registered. Review Q829868.
Possible cause: Internet Information Services (IIS) isn't configured to listen on the ports over which SMS is configured to communicate.
Solution: Verify that the designated Web Site is configured to use the same ports which SMS is configured to use.
Possible cause: The designated Web Site is disabled in IIS.
Solution: Verify that the designated Web Site is enabled, and functioning properly.
Possible cause: The SMS ISAPI Application Identity does not have the requisite logon privileges.
Solution: Verify that the account that the SMS ISAPI is configured to run under has not been denied batch logon rights through group policy.
For more information, refer to Microsoft Knowledge Base article 838891.

Post #: 1

RE: ConfigMgr ServiceManager - 8/8/2008 10:20:06 PM

skissinger

Posts: 2114
Score: 134
Joined: 9/13/2001
From: Sherry Kissinger
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Try running through these troubleshooting steps--> http://technet.microsoft.com/en-us/library/bb932118.aspx

_____________________________

mofmaster@smsexpert.com (version 2007) | http://www.smsexpert.com | http://www.sccmexpert.com
My Blog
Microsoft MVP - ConfigMgr

(in reply to betemtl)

Post #: 2

RE: ConfigMgr ServiceManager - 8/10/2008 6:41:37 PM

betemtl

Posts: 31
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Joined: 4/10/2008
Status: offline

Hi, the link you provide me with is regarding clients nto being able to communicate with the site server.

I am having problems with my site server. configmgr service manager is not starting

thanks

(in reply to skissinger)

Post #: 3

RE: ConfigMgr ServiceManager - 8/10/2008 10:05:42 PM

skissinger

Posts: 2114
Score: 134
Joined: 9/13/2001
From: Sherry Kissinger
Status: offline

According to the error message you referenced, it sounded like the Management Point (error 5436). What have you tried already? Reboot the server? Site reset? MP Troubleshooter? Mplist/mpcert tests independently? If you look at the log files on the server, any errors in the logs?

_____________________________

mofmaster@smsexpert.com (version 2007) | http://www.smsexpert.com | http://www.sccmexpert.com
My Blog
Microsoft MVP - ConfigMgr

(in reply to betemtl)

Post #: 4

RE: ConfigMgr ServiceManager - 8/11/2008 9:35:05 AM

betemtl

Posts: 31
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Joined: 4/10/2008
Status: offline

HI,

I tried site repair, with no sucess. Problem is still there.
I performed a reboot, the problem is still there/

Here are the logs. Were SMSSERVER is my SCCM server name and E01 is my site.

smsdbon.log reoprts the following: STATMSG: ID=600 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DATABASE_NOTIFICATION_MONITOR" SYS=SMSSERVER SITE=E01 PID=3472 TID=4056 GMTDATE=Tue Aug 05 08:47:59.148 2008 ISTR0="" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0*** [08001][17][Microsoft][ODBC SQL Server Driver][Shared Memory]SQL Server does not exist or access denied.*** [01000][2][Microsoft][ODBC SQL Server Driver][Shared Memory]ConnectionOpen (Connect()).*** Failed to connect to the SQL Server. Wsyncmgr.log reports the following: *** [08001][17][Microsoft][ODBC SQL Server Driver][Shared Memory]SQL Server does not exist or access denied.*** [01000][2][Microsoft][ODBC SQL Server Driver][Shared Memory]ConnectionOpen (Connect()).
*** Failed to connect to the SQL Server.Error: Failed to connect to site source. CSiteSource error: 2. Source: CWSyncMgr::ProcessSiteNotifications Mpcontrol.log reports the following: ReadMPDwordSettings(): RegQueryValueExW() failed for MPHealthCheckIntervalInSeconds; error = 2.ReadMPDwordSettings(): RegQueryValueExW() failed for MPHealthCheckTimeoutInSeconds; error = 2.
ReadMPDwordSettings(): RegQueryValueExW() failed for MPHealthCheckStatusMessageIntervalInSeconds; error = 2.ReadMPDwordSettings(): RegQueryValueExW() failed for NLBNodeAvailabilityState; error = 2.

(in reply to skissinger)

Post #: 5

RE: ConfigMgr ServiceManager - 8/11/2008 11:49:39 AM

aellis

Posts: 53
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Joined: 12/29/2003
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What was your entire upgrade process? In your first post, you said the problem occurred when you upgraded to SQL 2005 SP2. If this is the case then the problem would of had to occur prior to upgrading to SCCM bc SCCM can only be installed on SQL 2005 SP2 site database.

(in reply to betemtl)

Post #: 6

RE: ConfigMgr ServiceManager - 8/11/2008 11:54:28 AM

betemtl

Posts: 31
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Joined: 4/10/2008
Status: offline

Sorry, I wasnt clear.

the update I performed was the SQL 2005 SP2 cumulative hotfix 3257

(in reply to aellis)

Post #: 7