Connection Help

myITforum.com Community Forum

Home Forums Blogs Live Support chat Search Articles Wiki FAQ Email Lists Register Login My Profile Inbox Address Book My Subscription My Forums

Photo Gallery Member List Search Calendars FAQ Ticket List Log Out

All Forums RSS Feed Subscription:

Connection Help

View related threads: (in this forum | in all forums)

Logged in as: Guest

Printable Version

All Forums >> [Management Products] >> Microsoft Systems Management Server >> SMS 2003 >> Connection Help

Page: [1]

Message

<< Older Topic Newer Topic >>

Connection Help - 10/13/2008 10:02:03 AM

rbanse

Posts: 21
Score: 0
Joined: 1/27/2008
From: La Crosse, WI
Status: offline

Over the weekend, one of our admins installed Win2003 SP2 on our SQL server where our SMS database resides. Due to issues with it, he had to uninstall it. Now, our Help Desk cannot access the site via the SMS Remote Console. Others in the dept can still though. Just seems to be the Help Desk group. The message they recieve when creating a connection is: "This SDK Server cannot be contacted. Do you still wish to use this Site Server?

I have tried connecting on many others and they all work fine, so this has me stumped.

Any help would be appreciated.

Post #: 1

RE: Connection Help - 10/13/2008 10:20:29 AM

rbanse

Posts: 21
Score: 0
Joined: 1/27/2008
From: La Crosse, WI
Status: offline

Disregard. I added the Help Desk group into the local DCOM Users group on our SQL server, and that fixed it. Why I have no idea, since that wouldn't have changed by applying SP2 for Win Server 2003.

(in reply to rbanse)

Post #: 2

RE: Connection Help - 10/13/2008 10:23:20 AM

skissinger

Posts: 2114
Score: 134
Joined: 9/13/2001
From: Sherry Kissinger
Status: offline

Follow this doc on "how to troubleshoot SMS Admin Console connectivity". Personally, start with checking the dcomcnfg permissions. When Service Packs are installed (whether or the OS or for SMS2003 itself). The dcom permissions always seem to be reset to the defaults--and the defaults aren't good enough. Start with that; if resetting dcom perms doesn't work, then work through the rest of the troubleshooting steps.

Edit: LOL, cross posted. I knew it was dcom perms. 99% of the time, it's dcom perms. It's up to you of course, but you might want to undo your changes & change it to the "official" Microsoft way to set dcomcnfg. It's probably more secure or more supported, etc.

< Message edited by skissinger -- 10/13/2008 10:27:00 AM >

_____________________________

mofmaster@smsexpert.com (version 2007) | http://www.smsexpert.com | http://www.sccmexpert.com
My Blog
Microsoft MVP - ConfigMgr

(in reply to rbanse)

Post #: 3

RE: Connection Help - 10/13/2008 11:41:44 AM

rbanse

Posts: 21
Score: 0
Joined: 1/27/2008
From: La Crosse, WI
Status: offline

Thanks! What is that official way? Or how do I set that?

(in reply to skissinger)

Post #: 4