Rod,
We haven't done a hard cost because we already own it. In general, we're justifying the soft costs of our upgrade by describing how it helps improve effectiveness (get more done) and efficiency (using less resources). There are a lot of major improvement areas that show resource and dollar savings for us:
- Endpoint Protection: We'll save hard dollars versus paying for yet another solution on both our desktops and servers. There are soft savings on not having to support the separate AV infrastructure.
- Software Updates: We've got a team that manually handles our current testing, pilot, and production deployments. In CM12, we'll have these rules set to automatically create the deployments and that team of people will just get SRSS reports automatically emailed to them.
- User Centric Management: The new application deployment model, the improvements in User Device Affinity, and the application catalog greatly reduce the time for users to get what they need, and reduce/eliminate the work of our helpdesk and desktop techs in numerous scenarios.
- Simplified Infrastructure: Besides political reasons, there is almost no legitimate reason for multiple sites if you have < 100,000 devices. This greatly reduces the number of servers needed to provide the infrastructure.
- RBAC: Role based administration is for real now. It is easy to make it so people have access to everything they need... and nothing more. Let the areas that do a particular thing well do it everywhere without having to make them administrators.
I hope that helps!
Nash
<message edited by npherson on Monday, February 13, 2012 4:13 PM>