Deploying Windows XP Sp3 with SCCM

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Deploying Windows XP Sp3 with SCCM

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Deploying Windows XP Sp3 with SCCM - 5/8/2008 6:07:50 PM

betemtl

Posts: 23
Score: 0
Joined: 4/10/2008
Status: offline

Hi guys,

has anyone managed to deploy Windows XP Sp3?

My client machine gets prompted to install SP3. After running for 7 minutes the staus says failed.
I check on my cleint machine under C:\WINDOWS\SoftwareDistribution and the patch seemed to have been transfered over.

I stopped the automatic update service. Renamed the SoftwareDistribution folder and restarted the Automtic update service.
I re-advertised the service pack and I got the same error message. Another SoftwareDistribution folder was created as well.

I collected the follwoing logs from mtrmgr.log

Unable to collect process information as process has terminated mtrmgr 5/8/2008 5:45:07 PM 3172 (0x0C64)
No usage will be tracked for process 3848, as failed to get owner info or executable file name 80004005 mtrmgr 5/8/2008 5:45:07 PM 3172 (0x0C64)
Termination event received for process 3848 mtrmgr 5/8/2008 5:45:07 PM 3172 (0x0C64)
No active process found with ID 3848 mtrmgr 5/8/2008 5:45:07 PM 3308 (0x0CEC)
Creation event received for process 3008 mtrmgr 5/8/2008 5:45:07 PM 3172 (0x0C64)
Unable to collect process information as process has terminated mtrmgr 5/8/2008 5:45:07 PM 3172 (0x0C64)
No usage will be tracked for process 3008, as failed to get owner info or executable file name 80004005 mtrmgr 5/8/2008 5:45:07 PM 3172 (0x0C64)
Termination event received for process 3008 mtrmgr 5/8/2008 5:45:07 PM 3172 (0x0C64)
No active process found with ID 3008 mtrmgr 5/8/2008 5:45:07 PM 3308 (0x0CEC)
Creation event received for process 3396 mtrmgr 5/8/2008 5:45:07 PM 3172 (0x0C64)
Unable to collect process information as process has terminated mtrmgr 5/8/2008 5:45:08 PM 3172 (0x0C64)
No usage will be tracked for process 3396, as failed to get owner info or executable file name 80004005 mtrmgr 5/8/2008 5:45:08 PM 3172 (0x0C64)
Termination event received for process 3396 mtrmgr 5/8/2008 5:45:08 PM 3172 (0x0C64)
No active process found with ID 3396 mtrmgr 5/8/2008 5:45:08 PM 3308 (0x0CEC)
Creation event received for process 2380 mtrmgr 5/8/2008 5:45:08 PM 3172 (0x0C64)
Unable to collect process information as process has terminated mtrmgr 5/8/2008 5:45:08 PM 3172 (0x0C64)
No usage will be tracked for process 2380, as failed to get owner info or executable file name 80004005 mtrmgr 5/8/2008 5:45:08 PM 3172 (0x0C64)
Termination event received for process 2380 mtrmgr 5/8/2008 5:45:08 PM 3172 (0x0C64)
No active process found with ID 2380 mtrmgr 5/8/2008 5:45:08 PM 3308 (0x0CEC)
Termination event received for process 3296 mtrmgr 5/8/2008 5:45:57 PM 3172 (0x0C64)
Termination event received for process 2204 mtrmgr 5/8/2008 5:45:58 PM 3172 (0x0C64)
Creation event received for process 2508 mtrmgr 5/8/2008 5:46:03 PM 3172 (0x0C64)

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The other log files on the client computer dont appear to have any error messages.
Any ideas which other log files I can check?
HAs anyone deployed SP3 using SCCM?

Thanks in advanced for your help

Post #: 1

RE: Deploying Windows XP Sp3 with SCCM - 5/9/2008 11:09:12 AM

asalazar

Posts: 132
Score: 1
Joined: 8/10/2001
Status: offline

Find Windows XP Sp3 Creating Havoc, intall SP2 package fo IT Professionals and Developers , and now I can't get the computer to boot..

(in reply to betemtl)

Post #: 2

RE: Deploying Windows XP Sp3 with SCCM - 5/11/2008 10:01:31 PM

phaustein

Posts: 772
Score: 28
Joined: 3/21/2005
From: Washington, DC
Status: offline

The error in the mtrmgr.log likely doesn't have anything to do with the SP3 install. The error have something to do with summarizing collected metering data. take a look at this link for more detail: http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=3318634&SiteID=17

What does the execmgr.log, WindowsUpdate.log & UpdatesHandler.log says when the install fails?

Take a look at this KBs. They may give you some additional troublehsooting points.
Steps to take before you install Windows XP Service Pack 3 (http://support.microsoft.com/kb/950717)
Windows XP Service Pack 3 installation fails with an error message, and the following error is logged in the service pack installation log: "8007F0F4 - STATUS_PREREQUISITE_FAILED" (http://support.microsoft.com/kb/949388)

_____________________________

Hope this helps.
Paul

(in reply to asalazar)

Post #: 3