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Did SP3 break Netmeeting?

 
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Did SP3 break Netmeeting? - 6/18/2007 12:02:24 AM   
bmason505

 

Posts: 1970
Score: 102
Joined: 1/23/2003
From: Minneapolis, MN
Status: offline 		I got a call Friday where users couldn't get Netmeeting going after SP3 was rolled out.  But we also sent MS07-031 which mods the schannel.dll which is known to mess with Netmeeting.  Anyone else have this problem?

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Brian Mason
MCSA\MCSE\MS MVP - SCCM
Wells Fargo
http://www.miscusergroup.org/
Post #: 1
RE: Did SP3 break Netmeeting? - 6/18/2007 11:06:35 AM   
jdavies

 

Posts: 93
Score: 4
Joined: 10/9/2002
From: Cardiff
Status: offline 		We got SP3 out but not MS07-031 yet. Netmeeting appears OK.

(in reply to bmason505)
Post #: 2
RE: Did SP3 break Netmeeting? - 6/18/2007 6:21:25 PM   
phaustein


Posts: 859
Score: 32
Joined: 3/21/2005
From: Washington, DC
Status: offline 		It's working for me.

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Hope this helps.
Paul

(in reply to jdavies)
Post #: 3
RE: Did SP3 break Netmeeting? - 6/18/2007 8:25:40 PM   
bmason505

 

Posts: 1970
Score: 102
Joined: 1/23/2003
From: Minneapolis, MN
Status: offline 		Thanks guys.  Specifically it's the desktop sharing they say is no longer working.  

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Brian Mason
MCSA\MCSE\MS MVP - SCCM
Wells Fargo
http://www.miscusergroup.org/

(in reply to phaustein)
Post #: 4
RE: Did SP3 break Netmeeting? - 7/4/2007 4:21:36 PM   
Pierrette

 

Posts: 2
Score: 0
Joined: 7/4/2007
Status: offline 		Hi there we are experiencing similar issue but have narrowed down to SP3 specifically. Anyone esle have anything further on this one?

(in reply to bmason505)
Post #: 5
RE: Did SP3 break Netmeeting? - 7/5/2007 1:11:43 PM   
bmason505

 

Posts: 1970
Score: 102
Joined: 1/23/2003
From: Minneapolis, MN
Status: offline 		Since only a limited subset of our machines are seeing this error, I'm assuming either a certain lockdown in an image or a certain application is conflicting here with SP3.  Do you have any details on your end which may point to a common application?  Or are all your machines showing the error?

_____________________________

Brian Mason
MCSA\MCSE\MS MVP - SCCM
Wells Fargo
http://www.miscusergroup.org/

(in reply to Pierrette)
Post #: 6
RE: Did SP3 break Netmeeting? - 7/10/2007 8:00:53 AM   
Pierrette

 

Posts: 2
Score: 0
Joined: 7/4/2007
Status: offline 		Seems all our machines have the issue not all have reported as not everyone using the remote desktop feature in netmeeting, but the issue is there for all just unnoticed to most at this point.

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Post #: 7
RE: Did SP3 break Netmeeting? - 7/12/2007 12:37:32 PM   
bmason505

 

Posts: 1970
Score: 102
Joined: 1/23/2003
From: Minneapolis, MN
Status: offline 		Here is what we're thinking.  If SP3 is installed while a machine has Netmeeting remote desktop sharing running, it'll break that feature (after a reboot).  No fix yet...

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Brian Mason
MCSA\MCSE\MS MVP - SCCM
Wells Fargo
http://www.miscusergroup.org/

(in reply to Pierrette)
Post #: 8
RE: Did SP3 break Netmeeting? - 8/1/2007 9:44:56 AM   
mmiranda227

 

Posts: 1
Score: 0
Joined: 8/1/2007
Status: offline 		Hi Brian,

We have also discovered the problem and I wondered if you could let me know when you find a solution\workaround.


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Cheers
Paul

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Post #: 9
RE: Did SP3 break Netmeeting? - 8/1/2007 5:48:51 PM   
dnguyen303

 

Posts: 20
Score: 0
Joined: 8/4/2004
Status: offline 		Yes SP3 did break Netmeeting.  There are two options to remediate this:

Remove the two backup certificates now created from the Computer's store under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SystemCertificates\My\Certificates.
You'll see the serial numbers listed as the name of the key.  To identify which keys SMS uses you will have to open the Systems Certificate Store using Certificates (Local Computer) snap in if you see more than two keys.  They will be labeled SMS (ones and encrypting and signing certificate).  Remove these two keys and Netmeeting will start working again.  However, if you restart the SMS Agent Host the keys will be re-created.  As of SP3 these keys are generated in the registry as a backup.  They are not necessary for the SP3 client to function.

The second option is to roll back to the SP2 client.  Microsoft recommends against this, but it's really up to you.  The SP2 client still works with a SP3 site, but obviously you don't get any benefit of any fixes included in SP3.

(in reply to mmiranda227)
Post #: 10
RE: Did SP3 break Netmeeting? - 8/1/2007 5:51:01 PM   
dnguyen303

 

Posts: 20
Score: 0
Joined: 8/4/2004
Status: offline 		BTW, it's not really SP3 that's breaking the function of NetMeeting.  It's the way NetMeeting was designed to read Certificate's in the System's Personal Store from the registry.

(in reply to dnguyen303)
Post #: 11
RE: Did SP3 break Netmeeting? - 8/7/2007 8:50:20 AM   
cstauffer911

 

Posts: 49
Score: 2
Joined: 10/6/2006
Status: offline 		Is there any more on this?

We where not seeing any issue untill we moved our last site to the central site.

Is there a KB for this???

(in reply to dnguyen303)
Post #: 12
RE: Did SP3 break Netmeeting? - 8/15/2007 1:11:00 PM   
bmason505

 

Posts: 1970
Score: 102
Joined: 1/23/2003
From: Minneapolis, MN
Status: offline 		The latest news I just got was that Microsoft was asking us to PAY for a hotfix!  I'm going to call my TAM and see what's goign on.  dnguyen303, you're exactly correct.

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Brian Mason
MCSA\MCSE\MS MVP - SCCM
Wells Fargo
http://www.miscusergroup.org/

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Post #: 13
RE: Did SP3 break Netmeeting? - 8/17/2007 2:03:31 PM   
dnguyen303

 

Posts: 20
Score: 0
Joined: 8/4/2004
Status: offline 		Netmeeting is almost dead.  It's pretty much an EOL (end of life) product and that's why it wasn't present in Vista.  We were told pretty much the same thing.  If we want Netmeeting fixed, we would have to pay for it.

(in reply to bmason505)
Post #: 14
RE: Did SP3 break Netmeeting? - 8/24/2007 12:44:33 PM   
lgrocki

 

Posts: 1
Score: 0
Joined: 8/24/2007
Status: offline 		it's very disappointed that Microsoft hasn't posted anything in regards to this problem. Maybe Netmeeting Remote Desktop Sharing is not a widely used remote administrative tool.

(in reply to dnguyen303)
Post #: 15
RE: Did SP3 break Netmeeting? - 8/24/2007 1:21:29 PM   
rodtrent


Posts: 1864
Score: 37
Status: offline 		I really doubt that it is.  Let me throw this up to MS to see what's up.

(in reply to lgrocki)
Post #: 16
RE: Did SP3 break Netmeeting? - 8/24/2007 2:13:00 PM   
rodtrent


Posts: 1864
Score: 37
Status: offline 		Has this even been reported to Microsoft?  Is there a case number available?

(in reply to lgrocki)
Post #: 17
RE: Did SP3 break Netmeeting? - 8/24/2007 5:11:56 PM   
rodtrent


Posts: 1864
Score: 37
Status: offline 		Here's the full scoop from Microsoft about the acceptance and resolution for this issue:

http://myitforum.com/cs2/blogs/rtrent/archive/2007/08/24/did-sms-2003-sp3-break-netmeeting.aspx

(in reply to bmason505)
Post #: 18
RE: Did SP3 break Netmeeting? - 8/24/2007 5:40:22 PM   
mlucero


Posts: 784
Score: 36
Joined: 4/1/2005
From: Austin, Texas
Status: offline 		Tag

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Mike Lucero
Austin, Texas

My Blog

(in reply to bmason505)
Post #: 19
RE: Did SP3 break Netmeeting? - 8/28/2007 11:30:25 AM   
bmason505

 

Posts: 1970
Score: 102
Joined: 1/23/2003
From: Minneapolis, MN
Status: offline 		You are the man, Rod! 

_____________________________

Brian Mason
MCSA\MCSE\MS MVP - SCCM
Wells Fargo
http://www.miscusergroup.org/

(in reply to mlucero)
Post #: 20
RE: Did SP3 break Netmeeting? - 10/10/2007 11:21:05 AM   
rodtrent


Posts: 1864
Score: 37
Status: offline 		Resolved:  http://support.microsoft.com/kb/941820

(in reply to bmason505)
Post #: 21
RE: Did SP3 break Netmeeting? - 11/6/2007 12:42:37 AM   
bmason505

 

Posts: 1970
Score: 102
Joined: 1/23/2003
From: Minneapolis, MN
Status: offline 		As we prepared to roll this out along with the client cumulative hotfix (KB 941214), we wondered if it made a difference which went first.  Microsoft recommends KB941820 first, then KB941214 (since the latter doesn't touch ccmgencert.dll).

_____________________________

Brian Mason
MCSA\MCSE\MS MVP - SCCM
Wells Fargo
http://www.miscusergroup.org/

(in reply to rodtrent)
Post #: 22
RE: Did SP3 break Netmeeting? - 11/28/2007 11:47:32 AM   
bmason505

 

Posts: 1970
Score: 102
Joined: 1/23/2003
From: Minneapolis, MN
Status: offline 		Update: we pushed these out last night and found this:

1st I considered pushing 941395's MSP to the clients so we wouldn't lose any inventory.  The thought being that 941214 is a full client.msi which includes the default sms_def.mof inside it.  Turns out that wasn't a problem.  HINV after the upgrade using 941214 showed all our inventory coming up as expected, so we went that route over the 941395 method.  (The danger would have been collections based on this inventory dropping to zero clients or to all clients and getting something installed to them).

What we saw was the server side of the two installs worked OK no matter what order they were applied.  But 941214 would wipe out the Netmeeting version of the client (makes sense because it's an entire MSI).  So for the client side of this, we had to install 941214 first, then 941820 second.  Applying them in that order keeps the CCM Framework on version 3110 (and hopefully Netmeeting will still work).


_____________________________

Brian Mason
MCSA\MCSE\MS MVP - SCCM
Wells Fargo
http://www.miscusergroup.org/

(in reply to bmason505)
Post #: 23
RE: Did SP3 break Netmeeting? - 6/24/2008 12:48:48 PM   
hpatel

 

Posts: 5
Score: 2
Joined: 10/11/2001
Status: offline 		Hi Brian.
We are just getting around to doing SP3 for SMS 2003 (yes, we're way behind) and I am planning on including the two hotfixes (amongst others) you talk about here. 
So based on your experience, already having rolled this out:
1.  On the site server(s), the install order did not matter?  I was concerned because they both update MP.MSI.  I would probably do 941820 (netmeeting) then install 941214 (rollup).
2.  On the clients, it seems like you reccomend the install order to be 941820 (netmeeting) then install 941214 (rollup)

Many thanks in advance for your feedback!

-Hitesh

(in reply to bmason505)
Post #: 24
RE: Did SP3 break Netmeeting? - 7/23/2008 10:19:38 AM   
bmason505

 

Posts: 1970
Score: 102
Joined: 1/23/2003
From: Minneapolis, MN
Status: offline 		If you don't use remote control on servers, then I'd blow off 820 for them.

We also decided later on to limit 820 to just W2K machines, followed by 214.  Still can't believe they didn't just merge these two patches.


_____________________________

Brian Mason
MCSA\MCSE\MS MVP - SCCM
Wells Fargo
http://www.miscusergroup.org/

(in reply to hpatel)
Post #: 25
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