Error 1406. Could not write value Upgrade to key \Software\1E\WakeUpAgt

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Error 1406. Could not write value Upgrade to key \Software\1E\WakeUpAgt

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All Forums >> [Vendor Forums] >> 1E Products >> Error 1406. Could not write value Upgrade to key \Software\1E\WakeUpAgt

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Error 1406. Could not write value Upgrade to key \Softw... - 10/31/2008 4:46:36 PM

swood

Posts: 477
Score: 5
Joined: 12/6/2001
Status: offline

I re-ran the 1E WakeUp installation on all my clients to add the HEALTH=ON switch. I packaged it up in ConfigMgr and created a command-line:

"C:\WINDOWS\system32\msiexec.exe" /q ALLUSERS=2 /m MSIPVDXL /i "WakeUpAgt.msi" HEALTH=ON

All the installations attempts failed with

Error 1406. Could not write value Upgrade to key \Software\1E\WakeUpAgt

I'm running the install as an admin in Config Mgr. The permissions on everyone's WakeUpAgent key is Full Control for Admins.

Has anyone run across this before?

< Message edited by swood -- 10/31/2008 4:47:04 PM >

_____________________________

Sandy Wood
Network Admin
Orange County District Attorney

Post #: 1

RE: Error 1406. Could not write value Upgrade to key \S... - 10/31/2008 6:07:29 PM

regeter

Posts: 10
Score: 0
Joined: 10/26/2007
Status: offline

Hi Sandy,

Yes, I have seen this before. This happend to me in upgrade scenario only. (Once I first uninstalled the previous Agent, the install worked fine).

Hopefully the above can help you to get a workaround. I will investigate this on my side further.
Reto

(in reply to swood)

Post #: 2

RE: Error 1406. Could not write value Upgrade to key \S... - 10/31/2008 6:12:45 PM

swood

Posts: 477
Score: 5
Joined: 12/6/2001
Status: offline

Yes, I was afraid of that. It does look like the initial install goes well but re-running the install again fails every time. I'll submit a case and see if I can get a response from 1e.

< Message edited by swood -- 10/31/2008 6:13:24 PM >

_____________________________

Sandy Wood
Network Admin
Orange County District Attorney

(in reply to regeter)

Post #: 3

RE: Error 1406. Could not write value Upgrade to key \S... - 11/10/2008 11:23:10 AM

regeter

Posts: 10
Score: 0
Joined: 10/26/2007
Status: offline

There is no easy workaround for this, it will be fixed in the next MSI. (anything higher then 5.5.1.166)
Either uninstalll the Agent first if you hit this or:
Create a reg value Upgrade that equals to 5 in HKEY_LOCAL_MACHINE\SOFTWARE\1E\SMSWUagent
and/or
HKEY_LOCAL_MACHINE\SOFTWARE\1E\WakeUpAgt
On the Agent via script prior to running the upgrade.

Reto Egeter | Escalation Engineer | 1E Technology Support Centre |

< Message edited by regeter -- 11/10/2008 11:31:42 AM >

(in reply to swood)

Post #: 4