Issues with SMS Admin Console/MMC 3.0 on Windows XP SP3

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Issues with SMS Admin Console/MMC 3.0 on Windows XP SP3

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All Forums >> [Management Products] >> Microsoft Systems Management Server >> SMS 2003 >> Issues with SMS Admin Console/MMC 3.0 on Windows XP SP3

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Issues with SMS Admin Console/MMC 3.0 on Windows XP SP3 - 5/9/2008 11:08:48 AM

bwilms

Posts: 138
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Joined: 3/8/2006
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I just upgraded my computer to Windows XP SP3. When I launch the SMS Admin Console locally I am able to connect to my regular sites, however if I go to expand Collections, Queries, etc., they are blank. If I launch the SMS Admin Console from another, non-XP SP3, computer, using the same credentials, I see everything I should.

Has anybody else seen this issue?

Post #: 1

RE: Issues with SMS Admin Console/MMC 3.0 on Windows XP... - 5/9/2008 2:05:29 PM

bwilms

Posts: 138
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Joined: 3/8/2006
Status: offline

Here's a little more info. I have been able to recreate this issue on another computer. In both cases:
- the computer was Windows XP SP2
- the SMS Admin Console SP3 was installed and functional
- the Windows XP SP3 upgrade was applied
- attached is a view of the console after upgrade, showing empty Collections, Queries, Packages, etc.

I should add that I still have rights. If I select "Collections" > right-click > New > Collection, I can create a collection without any issue. However, once I create that collection, I am unable to see it unless I go to another console (that is working properly).

I tested this issue on a computer that did not previously have the SMS Admin Console installed. After upgrade, I installed the SMS Admin Console and it worked perfectly. So, it seems to do something during the upgrade.

Thumbnail Image

Attachment (1)

< Message edited by bwilms -- 5/9/2008 2:08:02 PM >

(in reply to bwilms)

Post #: 2

RE: Issues with SMS Admin Console/MMC 3.0 on Windows XP... - 5/9/2008 2:35:20 PM

bjohn

Posts: 295
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Joined: 7/23/2005
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Same problem here.
MS needs more paid testers.

(in reply to bwilms)

Post #: 3

RE: Issues with SMS Admin Console/MMC 3.0 on Windows XP... - 5/9/2008 3:22:10 PM

jbezdan

Posts: 17
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Joined: 2/6/2006
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Are there any errors in the AdminUI.log?

Here is a link to the TechNet article on Console issues:
http://support.microsoft.com/kb/317872

< Message edited by jbezdan -- 5/9/2008 3:23:58 PM >

(in reply to bwilms)

Post #: 4

RE: Issues with SMS Admin Console/MMC 3.0 on Windows XP... - 5/9/2008 4:39:56 PM

bjohn

Posts: 295
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Joined: 7/23/2005
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Invalid service pointer. WMI connection has been dropped seems to be the major error.
I even re-installed SP3 setup on my workstation, didn't help.

(in reply to jbezdan)

Post #: 5

RE: Issues with SMS Admin Console/MMC 3.0 on Windows XP... - 5/10/2008 3:18:57 AM

bmason505

Posts: 1939
Score: 100
Joined: 1/23/2003
From: Minneapolis, MN
Status: offline

I installed SP3 today and just checked out the console. No problems. Still sounds like a firewall issue like SP2 had when it came out.

_____________________________

Brian Mason
MCSA\MCSE\MS MVP - SCCM
Wells Fargo
http://www.miscusergroup.org/

(in reply to bjohn)

Post #: 6

RE: Issues with SMS Admin Console/MMC 3.0 on Windows XP... - 5/10/2008 10:22:59 AM

lbriggs

Posts: 91
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Joined: 7/10/2003
From: Hartford, CT
Status: offline

Didn't SP2 also have DCOM permission issues to? I'd check those as well as SP3 may put down the defaults.

DCOMCNFG from the run line.

Expand component services to computers, right click on my computer and hit properties.

Go to the COM Security tab, edit limits for Access Permissions. make sure remote access is enabled for ANONYMOUS LOGON.

< Message edited by lbriggs -- 5/10/2008 10:23:29 AM >

(in reply to bmason505)

Post #: 7

RE: Issues with SMS Admin Console/MMC 3.0 on Windows XP... - 5/12/2008 7:05:44 AM

bwilms

Posts: 138
Score: 3
Joined: 3/8/2006
Status: offline

Thanks for your help on this, everybody.

quote:

ORIGINAL: jbezdan

Are there any errors in the AdminUI.log?

Here is a link to the TechNet article on Console issues:
http://support.microsoft.com/kb/317872

Error(CheckForDisconnect1): Invalid service pointer. WMI connection has been dropped. : -2147023174 [0x800706ba]
Info(CheckForDisconnect1): Saving good connection and bad connection data.
Error(CheckForDisconnect2): Invalid service pointer. WMI connection has been dropped. : -2147023174 [0x800706ba]
Info(CheckForDisconnect2): Trying to connect to server.
Info(ConnectServer): Connecting to server : namespace \\SMSSERVER\root\sms\site_XYZ
Info(ConnectServer): Connecting to server. Network : \\SMSSERVER\root\sms\site_XYZ
Error: CWbemAsyncNodeFactory::Enumerate: ExecQueryAsync returns error code is -2147023174 [868]
Query is select coll.* from SMS_Collection as coll join SMS_CollectToSubCollect as assoc on coll.CollectionID=assoc.subCollectionID where assoc.parentCollectionID="COLLROOT"
CWbemAsyncNodeFactory::Enumerate Failed

quote:

ORIGINAL: bmason505

Still sounds like a firewall issue like SP2 had when it came out.

We have Windows Firewall disabled.

quote:

ORIGINAL: lbriggs

Didn't SP2 also have DCOM permission issues to? I'd check those as well as SP3 may put down the defaults.

DCOMCNFG from the run line.

Expand component services to computers, right click on my computer and hit properties.

Go to the COM Security tab, edit limits for Access Permissions. make sure remote access is enabled for ANONYMOUS LOGON.

I have two XP SP3 computers. Both have the following in DCOM "Edit Limits for Access Permissions":

ANONYMOUS LOGON - Local Access Allow
Everyone - Local Access Allow and Remote Access Allow

~~One computer allows me to successsfully run the console. The other is still having the issue. Weird.~~

I rebooted the second box and now it works. I'm going to have to play around with this some more.

< Message edited by bwilms -- 5/12/2008 7:49:12 AM >

(in reply to jbezdan)

Post #: 8