One client not pulling advertisements.. help please

myITforum.com Community Forum

Home Forums Blogs Live Support chat Search Articles Wiki FAQ Email Lists Register Login My Profile Inbox Address Book My Subscription My Forums

Photo Gallery Member List Search Calendars FAQ Ticket List Log Out

All Forums RSS Feed Subscription:

One client not pulling advertisements.. help please

View related threads: (in this forum | in all forums)

Logged in as: Guest

Printable Version

All Forums >> [Management Products] >> Microsoft Systems Management Server >> SMS 2003 >> One client not pulling advertisements.. help please

Page: [1]

Message

<< Older Topic Newer Topic >>

One client not pulling advertisements.. help please - 10/8/2008 10:38:22 AM

mlucero

Posts: 792
Score: 36
Joined: 4/1/2005
From: Austin, Texas
Status: offline

Hey all:

I have one particular client that does not seem to want to pull any advertisements. I have checked its IP address and it is 1 number away from another computer in the same site, which is pulling advertisements fine. Both clients were set to receive the same application, but only one is pulling down the ad.

Comparisons between the two machines:

ClientLocation.log - identical... except for date/time stamps
CcmExec.log - similar except for the below on the troubled client:

BEGIN ExecuteSystemTasks('Logon') CcmExec 10/8/2008 7:11:26 AM 4168 (0x1048)
Invoking system task 'FileBITSLogon' via ICcmSystemTask2 interface. CcmExec 10/8/2008 7:11:26 AM 4016 (0x0FB0)
Invoking system task 'ExecmgrLogon'. CcmExec 10/8/2008 7:11:26 AM 4016 (0x0FB0)
Invoking system task 'SchedulerLogon' via ICcmSystemTask2 interface. CcmExec 10/8/2008 7:11:26 AM 4016 (0x0FB0)
Invoking system task 'SrcUpdateLogon'. CcmExec 10/8/2008 7:11:26 AM 1228 (0x04CC)
Invoking system task 'PatchUIMonitorLogon'. CcmExec 10/8/2008 7:11:26 AM 1228 (0x04CC)
Invoking system task 'DTSLogon'. CcmExec 10/8/2008 7:11:26 AM 928 (0x03A0)
Invoking system task 'PolicyEvaluator_Logon'. CcmExec 10/8/2008 7:11:26 AM 928 (0x03A0)
Triggered update of logged-on user settings CcmExec 10/8/2008 7:11:26 AM 928 (0x03A0)
Invoking system task 'LSLogon'. CcmExec 10/8/2008 7:11:26 AM 928 (0x03A0)

execmgr.log - trouble pc only logging logon/logoff entries; working pc has no entry since the last install.
LocationServices.log - differences below

Troubled computer:
Attempting to retrieve proxy MP from AD LocationServices 10/8/2008 7:11:26 AM 928 (0x03A0)
Current AD site of machine is London LocationServices 10/8/2008 7:11:27 AM 928 (0x03A0)
Retrieved Proxy Management Point from AD: [London Secondary] LocationServices 10/8/2008 7:11:27 AM 928 (0x03A0)

Working computer:
Attempting to retrieve default management point from AD LocationServices 10/8/2008 2:14:52 PM 4400 (0x1130)
Retrieved Default Management Point from AD: [London Parent Primary] LocationServices 10/8/2008 2:14:52 PM 4400 (0x1130)
Persisting the default management point in WMI LocationServices 10/8/2008 2:14:52 PM 4400 (0x1130)
Persisted Default Management Point Location locally LocationServices 10/8/2008 2:14:52 PM 4400 (0x1130)
Attempting to retrieve proxy MP from AD LocationServices 10/8/2008 2:14:52 PM 4400 (0x1130)
Current AD site of machine is London LocationServices 10/8/2008 2:14:53 PM 4400 (0x1130)
Retrieved Proxy Management Point from AD: [London Secondary] LocationServices 10/8/2008 2:14:53 PM 4400 (0x1130)

PolicyAgent.log - seem identical

The problem seems to reside in the MP and Proxy MP's as indicated in the LocationServices.log, but I cannot seem to resolve the issue. I have performed the following:

Repaired the affected client
Rebooted the affected client
Removed SMS from the affected client, deleted directories and cleared registry - then reinstalled client
Deleted cache and downloaded policies.

It would seem that SMS functions are working as I can pull inventories fine, etc... just cannot get an advertisement to go down. Can anyone give me some suggestions - I'm missing something easy I'm sure... looked at it way too long.

_____________________________

Mike Lucero
Austin, Texas

My Blog

Post #: 1

RE: One client not pulling advertisements.. help please - 10/8/2008 10:48:26 AM

bmason505

Posts: 2009
Score: 110
Joined: 1/23/2003
From: Minneapolis, MN
Status: offline

Are the NIC settings all the same?

_____________________________

Brian Mason
MCSA\MCSE\MS MVP - SCCM
Wells Fargo
http://www.miscusergroup.org/

(in reply to mlucero)

Post #: 2

RE: One client not pulling advertisements.. help please - 10/8/2008 12:03:10 PM

mlucero

Posts: 792
Score: 36
Joined: 4/1/2005
From: Austin, Texas
Status: offline

Hadn't checked that... but I will have the guys in London do so. Thanks.

_____________________________

Mike Lucero
Austin, Texas

My Blog

(in reply to mlucero)

Post #: 3

RE: One client not pulling advertisements.. help please - 10/8/2008 2:14:26 PM

mlucero

Posts: 792
Score: 36
Joined: 4/1/2005
From: Austin, Texas
Status: offline

NIC settings are identical on both machines. Machine in question was freshly imaged a month ago so it should not be a "trashed" up workstation.

_____________________________

Mike Lucero
Austin, Texas

My Blog

(in reply to mlucero)

Post #: 4

RE: One client not pulling advertisements.. help please - 10/8/2008 2:16:01 PM

hcortez463

Posts: 780
Score: 62
Joined: 4/8/2005
Status: offline

does the client show as assigned and installed in the console or do you see two computer objects?

_____________________________

If it Helps, Please rate....

(in reply to mlucero)

Post #: 5

RE: One client not pulling advertisements.. help please - 10/8/2008 3:03:07 PM

mlucero

Posts: 792
Score: 36
Joined: 4/1/2005
From: Austin, Texas
Status: offline

Found it... it's on XP SP3, and I have not yet applied

Article ID
:
953027

Last Review
:
August 18, 2008

Revision
:
2.1

and my packages are restricted to our standard, which is SP2.

At least I know where the problem lies. Thanks for your suggestions.

_____________________________

Mike Lucero
Austin, Texas

My Blog

(in reply to mlucero)

Post #: 6