Package Distribution Troubleshooting

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Package Distribution Troubleshooting - 9/15/2008 8:26:54 AM

old_chicago

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Joined: 2/21/2008
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Hello everyone,

I'm running SCCM 2007 and attempting to push out a package to all DPs in my environment. All sites are in an "Install Pending" phase and haven't completed yet. The package was pushed out on 9/12. What are some basic troubleshooting steps for determining why these packages aren't being updated?

Thanks,

Rich

Post #: 1

RE: Package Distribution Troubleshooting - 9/15/2008 9:02:25 AM

gjones

Posts: 824
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Joined: 6/5/2001
From: Ottawa, Ontario, Canada
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A good place to start is with the Software Distribution Troubleshooting Flowcharts
http://technet.microsoft.com/en-us/library/bb932214.aspx

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(in reply to old_chicago)

Post #: 2

RE: Package Distribution Troubleshooting - 9/17/2008 4:52:31 AM

iglatz

Posts: 848
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Joined: 9/21/2001
From: Erding, Bavaria - Germany
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What about the status messages in SCCM? Any information like "access denied", "lack of disk space" or others? Usually, if a package is in a pending state, then either the access rights are missing on source or DP or the disk space is not sufficient. Sometimes, the information gets stuck or lost somewhere, then a package update on the whole package usually does the trick.

(in reply to gjones)

Post #: 3

RE: Package Distribution Troubleshooting - 9/17/2008 8:30:49 PM

darklord12

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Joined: 7/23/2008
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Tried to delete the package and recreated it and recopied it the distribution point. I had the same issue and doing the above helps.

(in reply to iglatz)

Post #: 4

RE: Package Distribution Troubleshooting - 9/17/2008 9:51:45 PM

cjones464

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Joined: 7/23/2004
From: UK at the moment
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Basic trouble shooting :-
Have you sent packages to these dp before ?
Can you send a small test package to the dp since (one small file in a single folder) ?
Have you checked the logs ?
Have you got Bitts enabled and the package includes a large file ?

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Post #: 5