myITforum.com Community Forum myITforum.com Community Forum

Home  Forums  Blogs  Live Support chat  Search Articles  Wiki  FAQ  Email Lists  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums 

Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

All Forums RSS Feed Subscription:


  


Program download takes forever

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
  Printable Version
All Forums >> [Management Products] >> System Center Products >> System Center Configuration Manager >> Program download takes forever Page: [1]
Login
Message << Older Topic   Newer Topic >>
Program download takes forever - 9/1/2008 12:54:51 PM   
sini

 

Posts: 2
Score: 0
Joined: 9/1/2008
Status: offline 		Hi all!

We got the following problem: We have one package where the client agent seems to be unable to download the program (which should install .NET Framework 2.0). When launching the program through the Run Advertised Programs Interface, the GUI displays the correct size for the package, but then the progress bar stops at 0% and will remain so. We've tried everything (deleting the package, advertisements, collections). We have doublechecked all settings - it just won't work. All other packages are working fine. The only issue I found was a CDTSJob Error in the log but I could find no information regarding this error. The Package fails on every client so I cannot be an issue of the client. Has anyone had similar problems?

Attached you'll find the DataTransferService.log that was created while downloading the program on the client.

Thanks in advance

Attachment (1)

< Message edited by sini -- 9/1/2008 12:56:51 PM >
Post #: 1
RE: Program download takes forever - 9/2/2008 2:31:40 AM   
amartensson

 

Posts: 104
Score: 0
Joined: 7/25/2006
Status: offline 		I'm having the exact same problem here. Sadly for me it seems to be ALL my packages that have this issue. Downloading and installing an application that is about 10 Mb takes almost 30 minutes. Installing the same application as part of a task sequence is no problem at all. Looking at the status for the advertisement just says "Waiting for content", and has done so now overnight. Clients are both Vista and XP, and with a clean install of the SCCM client. What has happened, MS has released a fantastic patch that broke everything?

(in reply to sini)
Post #: 2
RE: Program download takes forever - 9/2/2008 3:18:30 AM   
sini

 

Posts: 2
Score: 0
Joined: 9/1/2008
Status: offline 		Even stranger is the fact that all packages have been imported via an import script, because the all basically look the same. Therefore it is guaranteed that all settings are the same. Every other package is working perfectly. But that damn package just won't start to download. Even when leaving the window open over night in the morning the download bar still displays 0% progress.

(in reply to amartensson)
Post #: 3
RE: Program download takes forever - 9/2/2008 6:59:08 AM   
jquirk822


Posts: 189
Score: 12
Joined: 2/20/2003
Status: offline 		Hi guys,
Can one of you post your execmgr.log and CAS.log files from the client please.

Ta

JQ

(in reply to sini)
Post #: 4
RE: Program download takes forever - 9/2/2008 7:44:37 AM   
amartensson

 

Posts: 104
Score: 0
Joined: 7/25/2006
Status: offline 		Here you are sir, and thanks for looking!

Attachment (1)

(in reply to jquirk822)
Post #: 5
RE: Program download takes forever - 9/2/2008 7:51:57 AM   
amartensson

 

Posts: 104
Score: 0
Joined: 7/25/2006
Status: offline 		Adding some little info: When I look in the CCM\Cache folder there is a folder with the correct ID and with .tmp files inside, with the size of the actual app that is supposed to run. Still wont run though......

(in reply to amartensson)
Post #: 6
RE: Program download takes forever - 9/2/2008 10:00:11 AM   
jquirk822


Posts: 189
Score: 12
Joined: 2/20/2003
Status: offline 		Sorry, can you post the locationservices.log too please...

(in reply to amartensson)
Post #: 7
RE: Program download takes forever - 9/2/2008 10:04:09 AM   
amartensson

 

Posts: 104
Score: 0
Joined: 7/25/2006
Status: offline 		Sure thing, here it is

Attachment (1)

(in reply to jquirk822)
Post #: 8
RE: Program download takes forever - 9/3/2008 5:18:15 AM   
jquirk822


Posts: 189
Score: 12
Joined: 2/20/2003
Status: offline 		Well,
I can't see much wrong in there... The Contenet Transfer Manager is cancelling the download for some reason...  I know there's some problems with pre-SP1 CTM, so if you've not upgraded then this certainly worth a go. I also know that there's problems with downloads hanging on non-BITS enabled DPs, but that's obviously not the issue in this instance.

I'm afraid I can't think of a solution in this instance. Anyone else got any thoughts?

JQ

(in reply to amartensson)
Post #: 9
RE: Program download takes forever - 9/3/2008 7:14:29 AM   
amartensson

 

Posts: 104
Score: 0
Joined: 7/25/2006
Status: offline 		Thanks anyway. It's starting to drive me insane, there seems to be absolutely no reason why the damn thing suddenly went from high speed distribution of packages to modem speed.... Especially since the app gets downloaded to the Cache folder  as I earlier said, as fast as before it seems. Then it just sits there and wait for hours before it maybe decides to install. Could it have something to do with advertisement times that is somehow out of sync on server and client? Broken COM rights somewhere? Just half a day from reverting to .bat scripts and doubleclicking now it seems

(in reply to jquirk822)
Post #: 10
RE: Program download takes forever - 9/3/2008 9:12:18 AM   
jquirk822


Posts: 189
Score: 12
Joined: 2/20/2003
Status: offline 		You haven't done something odd with BITS perchance?

On your clients, what values do you have here:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\BITS]
"EnableBITSMaxBandwidth"
"MaxTransferRateOnSchedule”
"MaxBandwidthValidFrom"
"MaxBandwidthValidTo"
"MaxTransferRateOffSchedule"

(in reply to amartensson)
Post #: 11
RE: Program download takes forever - 9/3/2008 9:41:21 AM   
amartensson

 

Posts: 104
Score: 0
Joined: 7/25/2006
Status: offline 		These values in same order as your list:

0x00000001
0x00000014
0x00000009
0x00000011
0x00000000

Anything odd?

(in reply to jquirk822)
Post #: 12
RE: Program download takes forever - 9/3/2008 9:47:55 AM   
hcortez463


Posts: 780
Score: 62
Joined: 4/8/2005
Status: offline 		i had an issue just like this a while back on some clients not able to download.  It was crazy.. It ended up being WINS.  can you check and see if the client can access the UNC of the package?  When i tested i could not access UNC.. i could access ip thought..

_____________________________

If it Helps, Please rate....

(in reply to amartensson)
Post #: 13
RE: Program download takes forever - 9/3/2008 9:51:42 AM   
amartensson

 

Posts: 104
Score: 0
Joined: 7/25/2006
Status: offline 		Thanks for the suggestion, but UNC works like a charm from the client.

(in reply to hcortez463)
Post #: 14
RE: Program download takes forever - 9/3/2008 9:52:15 AM   
jquirk822


Posts: 189
Score: 12
Joined: 2/20/2003
Status: offline 		Yeah,
If you set the first one, EnableBITSMaxBandwidth to 0, restart the Background Intelligent Transfer service then try your program download you might find it's a little quicker.
You're limiting BITS to 14Kbs (although the from and to times should be in 24hr format, so 9 and 11 would suggest that it's only limted for three minutes a little after midnight...? I must be mis-interpreting this...

Eitherway, try changing the top setting to zero and let us know how you get on.

(in reply to amartensson)
Post #: 15
RE: Program download takes forever - 9/3/2008 10:46:06 AM   
amartensson

 

Posts: 104
Score: 0
Joined: 7/25/2006
Status: offline 		jquirk822, you're the man! Thanks a lot, the speed is back to normal again after the BITS setting in the registry! Now I just have to push that setting to the rest of my clients:) God knows what changed it in the first place though....I have no throttling or anything activated from my SCCM server.

(in reply to jquirk822)
Post #: 16
RE: Program download takes forever - 9/3/2008 10:51:48 AM  1 votes
jquirk822


Posts: 189
Score: 12
Joined: 2/20/2003
Status: offline 		These settings may be coming from ConfigMgr, or group policy. Worth checking with RSOP...

In ConfigMgr check out the Computer Client Agent - BITS tab. I would bet half a Bounty that you've ticked "Apply to branch distribution points and all clients". Put it back to "Apply to branch distribution points only".

Glad to be of help.

JQ

(in reply to amartensson)
Post #: 17
RE: Program download takes forever - 9/4/2008 2:05:44 AM   
amartensson

 

Posts: 104
Score: 0
Joined: 7/25/2006
Status: offline 		You were right once again, thanks a lot! Hope this helps the threadstarter sini as well!

(in reply to jquirk822)
Post #: 18
Page:   [1]
All Forums >> [Management Products] >> System Center Products >> System Center Configuration Manager >> Program download takes forever Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts



  
Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.453