Querying on Tech Usage of Remote tools

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Querying on Tech Usage of Remote tools - 5/13/2008 5:55:11 PM

gkamenjati

Posts: 108
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Joined: 6/8/2005
From: San Jose, California
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Since we don't enable "Grant Access permissions by user", I've been tasked to run reports on Techs using SMS remote tools.

I need your assistance on creating a Query to report on Techs using Remote tools to show when, where, how long and on what system.

Your help is appreciated.

Post #: 1

RE: Querying on Tech Usage of Remote tools - 5/13/2008 8:53:56 PM

rdixon

Posts: 31
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Joined: 5/23/2005
From: rdixon5652@hotmail.com
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You should be able to see some default reports under "Status Messages - Audit" of the web reports named: "Remote Control - All computers remote controlled by a user" and "Remote Control - All remote control information". This should get you started on reporting on Remote Tools actions.

_____________________________

Richard Dixon MSFT
Sr Systems Engineer

(in reply to gkamenjati)

Post #: 2

RE: Querying on Tech Usage of Remote tools - 5/14/2008 10:06:33 AM

gkamenjati

Posts: 108
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Joined: 6/8/2005
From: San Jose, California
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Thanks Richard, I would like the query to prompt for a Range of Dates, also is there way to report on other types of remote tools usage, such Dameware, RDP and T.S.?

(in reply to rdixon)

Post #: 3

RE: Querying on Tech Usage of Remote tools - 5/14/2008 12:09:28 PM

rdixon

Posts: 31
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Joined: 5/23/2005
From: rdixon5652@hotmail.com
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Well, Try navigating to Status Messages Queries under System Status. You'll see the below 4 query options to view Remote Tools activity.

Remote Tools Activity Initiated at a Specific Site
Remote Tools Activity Initiated by a Specific User
Remote Tools Activity Initiated from a Specific System
Remote Tools Activity Targeted at a Specific System

I can say too much about this feature as we don't use it here at Microsoft.
let me know how it goes.

_____________________________

Richard Dixon MSFT
Sr Systems Engineer

(in reply to gkamenjati)

Post #: 4

RE: Querying on Tech Usage of Remote tools - 5/14/2008 2:57:58 PM

gkamenjati

Posts: 108
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Joined: 6/8/2005
From: San Jose, California
Status: offline

Thank your for your help Richard, I was able to use some code from both #1 and #4 to create special Queries.

My Quest to find a way to track the usage of other Tools like Dameware will continue.

(in reply to rdixon)

Post #: 5

RE: Querying on Tech Usage of Remote tools - 5/14/2008 3:33:14 PM

mcarriere893

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From: Manitoba, Canada
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Software metering might give you some info. Would state what systems have it installed, and who used it. Just not who it was used on.

_____________________________

Mark Carriere
Microsoft MVP-SMS
www.SMSUG.ca

(in reply to gkamenjati)

Post #: 6

RE: Querying on Tech Usage of Remote tools - 5/14/2008 6:02:00 PM

gkamenjati

Posts: 108
Score: 0
Joined: 6/8/2005
From: San Jose, California
Status: offline

thx Mark, yes we use ExpressMetrix for the meetering, and we collect the info based on usage.

What started this is the idea of finding a way thru SMS to track if an RDP service has been initiated TO and FROM, and /or if a log can be collected from the recipient showing a connection.

(in reply to mcarriere893)

Post #: 7