Remote control woes

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Remote control woes - 8/6/2008 9:17:51 AM

amartensson

Posts: 104
Score: 0
Joined: 7/25/2006
Status: offline

Two things: First, has anyone found a solution to the problem that you can't connect to a remote pc if there is no user logged on?
Second, when I try to remote control a Vista machine, as soon as the UAC comes up, I lose the connection and have to reconnect. Needless to say, this gets old really fast when you try to fix a problem for a user. Any setting I have forgotten to set somewhere?

Post #: 1

RE: Remote control woes - 8/6/2008 10:23:11 AM

jsandys

Posts: 531
Score: 17
Joined: 3/24/2005
From: San Antonio, TX
Status: offline

The remote control when no one is logged in is a by-design side effect due to the redesign of the window seesions in Vista (and 2008). It has been brought up to Microsoft and they are hopefully working on a fix. The official answer, as stated in the dialog box message, is to use RDP when no user is logged on. Although a bit inconvenient, it does achieve the same goal.

I haven't seen UAC get in the way on Vista so I not sure what's going on there.

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Jason
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(in reply to amartensson)

Post #: 2