SCCM OSD and HP 6545b

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skrummen

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SCCM OSD and HP 6545b Tuesday, June 15, 2010 11:05 AM (permalink)
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FYI -
 
It appears that we have gotten several HP Probook 6545b systems that have the same SMBIOS ID assigned to them from the manufacturer.  I have a case open with HP to try to get this resolved.
 
This is causing issues with SCCM OSD Process and will not allow us to select any task sequences.
 
I thought I would pass along in case anyone else has HP Probook 6545b notebook systems.  You can review the UUID in the BIOS on the systems.
Shane Krummen
shane_krummen@cinfin.com
 
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    smtacey

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    Re:SCCM OSD and HP 6545b Wednesday, June 16, 2010 11:19 AM (permalink)
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    We are seeing the exact issue and waiting for HP to call back. Have you heard anything yet?
     
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      skrummen

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      Re:SCCM OSD and HP 6545b Wednesday, September 01, 2010 7:57 AM (permalink)
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      Just to follow up on this:
       
      Yes, HP was able to help.
       
      What we found was that all the systems had the same SMBIOS ID / UUID (B53EE286F89FDE11819D7BEF96034051).  They created a utility that we put on a floppy disk and booted the systems with.  The utility checked for B53EE286F89FDE11819D7BEF96034051 and if it was the ID on the system then it would create a new SMBIOS ID / UUID on the system. 
       
      I have attached a copy of the HP Utility (rename to .EXE).  It will only work if the UUID is the same as listed above.  We also created a DOS boot Disk (you can create bootable USB also) using tools found on http://www.bootdisk.com/.
       
      If you are working with HP then use our case number for them to reference.  Our HP Case No. was: 4615798786
      Attachment(s)P35382_PI35382.txt (9.05 KB) - downloaded 57 times
      Shane Krummen
      shane_krummen@cinfin.com
       
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