SMSNomad: Hash code errors on MS Update scan package

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SMSNomad: Hash code errors on MS Update scan package

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SMSNomad: Hash code errors on MS Update scan package - 11/5/2007 11:25:55 AM

spence03

Posts: 2
Score: 0
Joined: 11/5/2007
Status: offline

Has anyone seen a tendency for hash code errors (8293) in any specific circumstances, particularly on the MS Update scan package (~10MB)? Some of our sites are getting these errors, and seem to be ok at the beginning of the MS Update scan package but then part way into the P2P distribution process, machines start failing with the 8293 error. This is not happening at all sites, just one or two. The distribution of an empty 30 MB file (made with createfil.exe) works fine under the same conditions.

We are using Nomad v 2.2.0.9.

Post #: 1

RE: SMSNomad: Hash code errors on MS Update scan package - 11/5/2007 11:41:51 AM

ealdrich

Posts: 460
Score: 9
Joined: 6/1/2001
Status: offline

what are you seeing reported in the Nomad log(s)?

There is absolutely NO chance that there was any sort of refresh, update, or anything else remotely close to this that may have occurred on one of the SMS DP's being used as the source for the download?

Which machine(s) reported the hash error: The local master or peer client(s)?

Possible that local AV client may be scanning the locally cached SNO file(s) causing a hiccup?

_____________________________

Ed Aldrich | Solutions Engineer | 1E Inc
Mobile: (401) 924-2293
US/Canada Toll Free: (866) 592 4214
Ed.Aldrich@1e.com | www.1e.com
SMS MVP (2003-2007)
myITforum Advisory Council and Columnist
New England Area SMS User Group Facilitator

(in reply to spence03)

Post #: 2

RE: SMSNomad: Hash code errors on MS Update scan package - 11/5/2007 12:22:51 PM

spence03

Posts: 2
Score: 0
Joined: 11/5/2007
Status: offline

The peer clients are reporting the errors. The initial master gets the file from the DP just fine, and starts distributing it ok, but eventually the initial master becomes unavailable.  It is only after the Master role has moved to a 2nd or 3rd machine that we are seeing the problem.   From the SMSNomad.log file on one of the peer client machines:
10/24/2007 03:05:54.562: Calculating Package Hash
10/24/2007 03:05:54.655: PackageHash failed (WMI)97A0A185EF9E6A34692AF3C239F3F7B3A96413B3!=(Calc)874648047E8837716544D3EC6D753417E57F5D59
10/24/2007 03:05:54.655: FFFChecks5 (0007)
10/24/2007 03:05:54.655: All selected FFF checks completed
10/24/2007 03:05:54.655: Initiating Policy Update....
10/24/2007 03:05:54.655: CYCLESMS Advanced Client (2.50.4253.3000)
10/24/2007 03:05:54.874: "Request & Evaluate User Policy" result=0
10/24/2007 03:05:54.921: "Request & Evaluate Machine Policy" result=0
                        hEvtWindoze
10/24/2007 03:05:56.296: LastTriggerTime 20071024030309.375000+000 10/24/2007 03:03:09
10/24/2007 03:05:56.296: Waiting for Policy Update
...never seems to get policy update...
10/24/2007 03:11:02.982: fed up with waiting
10/24/2007 03:11:08.013: Set done "00000002"(5) 99.990%
                        ERROR - (00002065) Package Hash does not match
10/24/2007 03:11:08.278: Returning 00002065 Package Hash does not match
10/24/2007 03:11:08.278: Copy Thread has exitted 8293
10/24/2007 03:11:08.294: Exit returns 00002065
...

I'll be applying one of the updates to try and resolve the policy update issue, and I'm hoping that may help.

The DP was refreshed with a new package source version, and the clients caches were deleted prior to the advert, but there was no refresh/update that happened during the distribution. I've re-created the error a few times.

Absolutely possible that te local AV client could be scanning the locallyt cached files. Should I exclude the whole nomad cache from the virus scanner?

This is happening at one of the larger sites (about 220 active clients) but it is not happening at other larger ones. We are not, and cannot use multicast at any site unfortunately.

Thanks!

(in reply to ealdrich)

Post #: 3

RE: SMSNomad: Hash code errors on MS Update scan package - 11/5/2007 12:34:01 PM

ealdrich

Posts: 460
Score: 9
Joined: 6/1/2001
Status: offline

This is something that should be directed to our support team ASAP.

In the short term I would also exclude the Nomad cache folder from AV scanning to eliminate this as a potential source of problem (unlikely as it is, however! :-( )

_____________________________

Ed Aldrich | Solutions Engineer | 1E Inc
Mobile: (401) 924-2293
US/Canada Toll Free: (866) 592 4214
Ed.Aldrich@1e.com | www.1e.com
SMS MVP (2003-2007)
myITforum Advisory Council and Columnist
New England Area SMS User Group Facilitator

(in reply to spence03)

Post #: 4

RE: SMSNomad: Hash code errors on MS Update scan package - 8/18/2008 1:07:36 PM

bmason505

Posts: 2010
Score: 112
Joined: 1/23/2003
From: Minneapolis, MN
Status: offline

Was a fix ever found for this?

_____________________________

Brian Mason
MCSA\MCSE\MS MVP - SCCM
Wells Fargo
http://www.miscusergroup.org/

(in reply to ealdrich)

Post #: 5

RE: SMSNomad: Hash code errors on MS Update scan package - 8/20/2008 4:27:43 AM

rlauder

Posts: 82
Score: 0
Joined: 11/27/2002
From: London, England
Status: offline

We were running SNOB v2.0.4.1 when we found this issue and (as usual) were advised that the bug was fixed in the latest version.

We have been gently rolling out v2.2.1.0 (I wouldn't advise rolling out the latest versions of 1E products too agressively unless you like repeating the process :-( ) and it seems to be doing the job.

(in reply to bmason505)

Post #: 6

RE: SMSNomad: Hash code errors on application - 8/21/2008 10:06:56 PM

SMS_Chan

Posts: 1
Score: 0
Joined: 8/21/2008
Status: offline

SNOmad v 2.5.4.4 still i m getting the Error 8293
**************************************
21/08/2008 19:52:23.611: Calculating Package Hash
21/08/2008 19:54:01.656: PackageHash failed (WMI)5995304550E58398129F43D9F35041D8D4899E98!=(Calc)0C0C7F46C2AF7DA7A59421008A481DE519DBC68E
21/08/2008 19:54:01.781: All selected FFF checks completed
21/08/2008 19:54:01.796: Initiating Policy Update....
21/08/2008 19:54:01.796: CYCLESMS Advanced Client (2.50.4160.2000)
21/08/2008 19:54:02.093: "Request & Evaluate User Policy" result=0
21/08/2008 19:54:02.156: "Request & Evaluate Machine Policy" result=0
21/08/2008 19:54:04.827: LastTriggerTime 20080821195318.516000+000 21/08/2008 19:53:18
21/08/2008 19:54:04.890: Delaying 5 seconds
21/08/2008 19:54:09.984: Set done "KOS01D63"(1) 99.990%
ERROR - (00002065) Package Hash does not match
21/08/2008 19:54:10.499: Returning 00002065 Package Hash does not match
21/08/2008 19:54:10.515: Copy Thread has exitted 8293
21/08/2008 19:54:10.593: Exit returns 00002065
******************************************************
Could someone help me out ......

Thanks
Chan

< Message edited by SMS_Chan -- 8/21/2008 10:13:10 PM >

(in reply to rlauder)

Post #: 7

RE: SMSNomad: Hash code errors on application - 8/29/2008 8:48:37 AM

haga147

Posts: 1
Score: 0
Joined: 8/28/2008
Status: offline

Update package from source. The error ususally happens when there is a change in the package source. I would also run cachecleaner on your clients if not downloading from DP.

(in reply to SMS_Chan)

Post #: 8