tmiller
Posts: 665
Score: 18 Joined: 7/29/2003 From: Iowa Status: offline
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Remote control in SCCM will only remote control a machine if there is a user logged in. If the machine is sitting at a ctrl-alt-delete screen, as it would be if you remotely turned it on, then SCCM will fall back to RDP. This means that you must have RDP enabled on all your systems if you want to allow remote control. RDP sessions are not centrally logged as they are with the SMS Remote tool. If you have RDP enabled on your systems, then the user doesn't need to go through the SMS remote tool at all, he/she can just RDP into any computer bypassing any SMS authorization for remote control. Turning on RDP in many organizations is a fairly large security hurdle, and it is required for SCCM if you want to remote systems where there is no active user.
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