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SoftGrid Virtual Application Server Service doesn't run.

 
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All Forums >> [Management Products] >> System Center Products >> App-V (formerly Softgrid) >> SoftGrid Virtual Application Server Service doesn't run. Page: [1]
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SoftGrid Virtual Application Server Service doesn't run. - 9/29/2008 10:20:00 AM   
tliffick

 

Posts: 10
Score: 0
Joined: 10/3/2007
Status: offline 		I have isntalled App-V (SoftGrid) 4.2 in my test environment and the installation process went smoothly. Unfortunately the 'SoftGrid Virtual Application Server' service is not running. It immediately stops when I manually try to start the service.

In the 'sft-server.log' file has "1219 System Dispatcher Successfully Shutdown" repeatedly (I can include the entire log file if necessary).

When I attempt to refresh the server from my desktop client I receive the following error:
"No connection could be made because the target machine actively refused it.
Error Code: 42200F-19D0472A-0000274D"

I believe the problem ultimately lies in the SoftGrid VAS service not running, but I'm not sure where to go from here. Any and all help is GREATLY appreciated!!!
Post #: 1
RE: SoftGrid Virtual Application Server Service doesn't... - 9/30/2008 10:28:33 AM   
tliffick

 

Posts: 10
Score: 0
Joined: 10/3/2007
Status: offline 		Update...
This morning I increased the logging level in attempt to gather additional information and now the 'sft-server.log' file gives me this information:

[2008-09-30 10:16:56.013] - 2664 2660 SW_MessageHandler::Open - - - - 5 - "Initialization complete."
[2008-09-30 10:16:56.185] JHS-BOPP 2664 2660 SW_SQLDataConnection::HandleError - - - - 5 - "Error 0x0, State: IM006, Text: [Microsoft][ODBC Driver Manager] Driver's SQLSetConnectAttr failed"
[2008-09-30 10:16:56.185] JHS-BOPP 2664 2660 SW_SQLDataConnection::MapError - - - - 5 - "Got unknown error code: 5701."
[2008-09-30 10:16:56.185] JHS-BOPP 2664 2660 SW_SQLDataConnection::HandleError - - - - 5 - "Error 0x1645, State: 01000, Text: [Microsoft][ODBC SQL Server Driver][SQL Server]Changed database context to 'SOFTRICITY'."
[2008-09-30 10:16:56.185] JHS-BOPP 2664 2660 SW_SQLDataConnection::MapError - - - - 5 - "Got unknown error code: 5703."
[2008-09-30 10:16:56.185] JHS-BOPP 2664 2660 SW_SQLDataConnection::HandleError - - - - 5 - "Error 0x1647, State: 01000, Text: [Microsoft][ODBC SQL Server Driver][SQL Server]Changed language setting to us_english."
[2008-09-30 10:16:56.294] JHS-BOPP 2664 2660 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 10:16:56.294] JHS-BOPP 2664 2660 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 10:16:56.294] JHS-BOPP 2664 2660 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 10:16:56.294] JHS-BOPP 2664 2660 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 10:16:56.294] JHS-BOPP 2664 2660 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 10:16:56.294] JHS-BOPP 2664 2660 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 10:16:56.294] JHS-BOPP 2664 2660 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 10:16:56.294] JHS-BOPP 2664 2660 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 10:16:56.294] JHS-BOPP 2664 2660 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 10:16:56.310] JHS-BOPP 2664 2660 SW_ADSDataConnection::Open - - - - 5 - "Server on AD Domain"
[2008-09-30 10:16:56.403] JHS-BOPP 2664 2660 SW_ADSDataConnection::Open - - - - 5 41560 "Logon User Failed (0x569) (1385)"
[2008-09-30 10:16:56.403] JHS-BOPP 2664 2660 SW_DataConnectionPool::Open - - - - 5 - "Failed to open connection."
[2008-09-30 10:16:56.403] JHS-BOPP 2664 2660 SW_DataConnectionPool::Close - - - - 5 - "Close () called on closed object."
[2008-09-30 10:16:56.403] JHS-BOPP 2664 2660 SW_DataAccess::Initialize - - - - 5 - "Failed to open configuration pool."
[2008-09-30 10:16:56.403] JHS-BOPP 2664 2660 SW_SystemDispatcher::fini - - - - 4 41218 "Shutting down System Dispatcher ()"
[2008-09-30 10:16:56.403] JHS-BOPP 2664 2660 SW_SystemDispatcher::fini - - - - 0 41219 "System Dispatcher Successfully Shutdown."
[2008-09-30 10:16:56.403] JHS-BOPP 2664 2692 SW_MessageHandler::Close - - - - 5 - "Shutdown complete."

I found KB931594 which talks about "41560 Logon User Failed" but I verified all the settings in this article and my problem remains the same.

Both the MSSQL$xxx and SQLAgent$xxx services are starting and running successfully. But the SoftGrid VAS stops as soon as it starts.
THANKS!!!

(in reply to tliffick)
Post #: 2
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