Unable to install SCCM client on some machines

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All Forums >> [Management Products] >> System Center Products >> System Center Configuration Manager >> Unable to install SCCM client on some machines

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Unable to install SCCM client on some machines - 6/5/2008 11:56:10 AM

Yaanik

Posts: 1
Score: 0
Joined: 6/5/2008
Status: offline

I am unable to install SCCM client on 20% of the machines that include desktops and wireless laptops and also remote users. ccm.log shows the following. Any help would be appreciated.

Thanks
-----------------------------------------

---> Attempting to connect to administrative share '\\CV5346.corp.classifiedventures.com\admin$' using machine account.    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:12 PM    66208 (0x102A0)
---> Failed to get token for current process (5)    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:12 PM    66208 (0x102A0)
---> ERROR: Failed to connect to the \\CV5346.corp.classifiedventures.com\admin$ share using account 'Machine Account'    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:12 PM    66208 (0x102A0)
---> Trying each entry in the SMS Client Remote Installation account list    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:12 PM    66208 (0x102A0)
---> Attempting to connect to administrative share '\\CV5346\admin$' using account 'corp\smsadmin'    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:12 PM    66208 (0x102A0)
---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account corp\smsadmin (000004b3)    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:16 PM    51180 (0xC7EC)
---> WNetAddConnection2 failed (LOGON32_LOGON_INTERACTIVE) using account corp\smsadmin (000004b3)    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:16 PM    51180 (0xC7EC)
---> Attempting to connect to administrative share '\\CV5450\admin$' using machine account.    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:16 PM    51180 (0xC7EC)
---> Failed to get token for current process (5)    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:16 PM    51180 (0xC7EC)
---> ERROR: Failed to connect to the \\CV5450\admin$ share using account 'Machine Account'    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:16 PM    51180 (0xC7EC)
---> ERROR: Unable to access target machine for request: "CV5450_CORP_CLASSIFIEDVENTURES_COM", machine name: "CV5450", error code: 5    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:16 PM    51180 (0xC7EC)
Stored request "CV5450_CORP_CLASSIFIEDVENTURES_COM", machine name "CV5450", in queue "Retry".    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:16 PM    51180 (0xC7EC)
<======End request: "CV5450_CORP_CLASSIFIEDVENTURES_COM", machine name: "CV5450".    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:16 PM    51180 (0xC7EC)
---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account corp\smsadmin (000004b3)    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:16 PM    63536 (0xF830)
---> WNetAddConnection2 failed (LOGON32_LOGON_INTERACTIVE) using account corp\smsadmin (000004b3)    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:16 PM    63536 (0xF830)
---> Attempting to connect to administrative share '\\CV5481\admin$' using machine account.    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:16 PM    63536 (0xF830)
---> Failed to get token for current process (5)    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:16 PM    63536 (0xF830)
---> ERROR: Failed to connect to the \\CV5481\admin$ share using account 'Machine Account'    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:16 PM    63536 (0xF830)
---> ERROR: Unable to access target machine for request: "CV5481_CORP_CLASSIFIEDVENTURES_COM", machine name: "CV5481", error code: 5    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:16 PM    63536 (0xF830)
Stored request "CV5481_CORP_CLASSIFIEDVENTURES_COM", machine name "CV5481", in queue "Retry".    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:16 PM    63536 (0xF830)
<======End request: "CV5481_CORP_CLASSIFIEDVENTURES_COM", machine name: "CV5481".    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:16 PM    63536 (0xF830)
---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account corp\smsadmin (000004b3)    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:21 PM    57856 (0xE200)
---> WNetAddConnection2 failed (LOGON32_LOGON_INTERACTIVE) using account corp\smsadmin (000004b3)    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:21 PM    57856 (0xE200)
---> Attempting to connect to administrative share '\\CV5280\admin$' using machine account.    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:21 PM    57856 (0xE200)
---> Failed to get token for current process (5)    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:21 PM    57856 (0xE200)
---> ERROR: Failed to connect to the \\CV5280\admin$ share using account 'Machine Account'    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:21 PM    57856 (0xE200)
---> ERROR: Unable to access target machine for request: "CV5280_CORP_CLASSIFIEDVENTURES_COM", machine name: "CV5280", error code: 5    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:21 PM    57856 (0xE200)
Stored request "CV5280_CORP_CLASSIFIEDVENTURES_COM", machine name "CV5280", in queue "Retry".    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:22 PM    57856 (0xE200)
<======End request: "CV5280_CORP_CLASSIFIEDVENTURES_COM", machine name: "CV5280".    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:22 PM    57856 (0xE200)
CWmi::Connect(): ConnectServer(Namespace) failed. - 0x800706ba    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:31 PM    65068 (0xFE2C)
CWmi::Connect(): ConnectServer(Namespace) failed. - 0x800706ba    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:31 PM    63728 (0xF8F0)
---> Unable to connect to WMI on remote machine "CV5131", error = 0x800706ba.    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:31 PM    65068 (0xFE2C)
---> Unable to connect to WMI on remote machine "CV5126", error = 0x800706ba.    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:31 PM    63728 (0xF8F0)
---> Deleting SMS Client Install Lock File '\\CV5131\admin$\SMSClientInstall.S01'    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:31 PM    65068 (0xFE2C)
---> Deleting SMS Client Install Lock File '\\CV5126\admin$\SMSClientInstall.S01'    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:31 PM    63728 (0xF8F0)
Stored request "CV5131_CORP_CLASSIFIEDVENTURES_COM", machine name "CV5131", in queue "Retry".    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:31 PM    65068 (0xFE2C)
<======End request: "CV5131_CORP_CLASSIFIEDVENTURES_COM", machine name: "CV5131".    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:31 PM    65068 (0xFE2C)
Stored request "CV5126_CORP_CLASSIFIEDVENTURES_COM", machine name "CV5126", in queue "Retry".    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:31 PM    63728 (0xF8F0)
<======End request: "CV5126_CORP_CLASSIFIEDVENTURES_COM", machine name: "CV5126".    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:31 PM    63728 (0xF8F0)
CWmi::Connect(): ConnectServer(Namespace) failed. - 0x800706ba    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:36 PM    64168 (0xFAA8)
---> Unable to connect to WMI on remote machine "CV5046", error = 0x800706ba.    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:36 PM    64168 (0xFAA8)
---> Deleting SMS Client Install Lock File '\\CV5046\admin$\SMSClientInstall.S01'    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:36 PM    64168 (0xFAA8)
Stored request "CV5046_CORP_CLASSIFIEDVENTURES_COM", machine name "CV5046", in queue "Retry".    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:36 PM    64168 (0xFAA8)
<======End request: "CV5046_CORP_CLASSIFIEDVENTURES_COM", machine name: "CV5046".    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:36 PM    64168 (0xFAA8)
---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account corp\smsadmin (000004b3)    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:37 PM    66208 (0x102A0)
---> WNetAddConnection2 failed (LOGON32_LOGON_INTERACTIVE) using account corp\smsadmin (000004b3)    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:37 PM    66208 (0x102A0)
---> Attempting to connect to administrative share '\\CV5346\admin$' using machine account.    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:37 PM    66208 (0x102A0)
---> Failed to get token for current process (5)    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:37 PM    66208 (0x102A0)
---> ERROR: Failed to connect to the \\CV5346\admin$ share using account 'Machine Account'    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:37 PM    66208 (0x102A0)
---> ERROR: Unable to access target machine for request: "CV5346_CORP_CLASSIFIEDVENTURES_COM", machine name: "CV5346", error code: 5    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:37 PM    66208 (0x102A0)
Stored request "CV5346_CORP_CLASSIFIEDVENTURES_COM", machine name "CV5346", in queue "Retry".    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:37 PM    66208 (0x102A0)
<======End request: "CV5346_CORP_CLASSIFIEDVENTURES_COM", machine name: "CV5346".    SMS_CLIENT_CONFIG_MANAGER    6/2/2008 4:51:37 PM    66208 (0x102A0)

Post #: 1

RE: Unable to install SCCM client on some machines - 6/8/2008 2:17:45 PM

ghernandez211

Posts: 16
Score: 0
Joined: 5/15/2008
Status: offline

I am currenlty having the same issue within my network, The error code means access denied to the computer.
I cant seem to install the client, getting the same error.Now Im not sure what the failed to get token process means. You may want to check your account Client push accounts, Makes sure that they are not disabled nor locked out. Also makes sure the the account accessing the computers has indeed administrative access to the computer.
Now I added a second domain account to the client push properties and see if it would work and it didnt. Perhaps this works for you.
I still havent been able to resolve my issue as to why this doesnt work, it worked prior to about 800 computers. Any help would be appreciate it. Thanks,.

< Message edited by ghernandez211 -- 6/8/2008 2:22:25 PM >

(in reply to Yaanik)

Post #: 2

RE: Unable to install SCCM client on some machines - 6/8/2008 3:59:37 PM

rdixon

Posts: 31
Score: 3
Joined: 5/23/2005
From: rdixon5652@hotmail.com
Status: offline

Check you firewall settings to ensure it allows "Remote Windows Management Instrumentation" thru. If this is the case you could use an Active Directory GPO to set this setting across your desktop comptuers.
Also, check to see if these systems are actually online. It may be logging this information in the logs and the client is not really on the network.

_____________________________

Richard Dixon MSFT
Sr Systems Engineer

(in reply to ghernandez211)

Post #: 3

RE: Unable to install SCCM client on some machines - 6/9/2008 8:40:18 AM

jmcleish

Posts: 491
Score: 13
Joined: 11/8/2002
Status: offline

As Richard said- check if they are actually online. I had this problem after SP3 for SMS 2003.
The hotfix:
http://support.microsoft.com/kb/940619

Jane

(in reply to rdixon)

Post #: 4

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