Uninstall Trend Office Scan Client

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Uninstall Trend Office Scan Client

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All Forums >> [Management Products] >> Microsoft Systems Management Server >> SMS 2003 >> Uninstall Trend Office Scan Client

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Uninstall Trend Office Scan Client - 12/8/2006 12:45:37 AM

rknight416

Posts: 1
Score: 0
Joined: 12/8/2006
Status: offline

Hi

any one help me how to uninstall trend office scan client (v7.0) in silent mode

Sridhar

< Message edited by ak_sridhar -- 12/8/2006 1:06:23 AM >

Post #: 1

RE: Uninstall Trend Office Scan Client - 12/8/2006 7:08:18 AM

skissinger

Posts: 1959
Score: 129
Joined: 9/13/2001
From: Sherry Kissinger
Status: offline

I'm not familiar with that particular product, but here's a place to start.

On a machine with this installed, note the "uninstallstring" value for this product in hklm\software\microsoft\windows\currentversion\uninstall

If the uninstallstring starts w/msiexec, then the product can be uninstalled with that string, and append /qn to the end.
If the uninstallstring starts w/uninst.exe, then the product can (sometimes) be uninstalled with that string, and append -z -a
Sometimes with uninst.exe (which is Installshield) you have to "record" a response file to "play back" during silent uninstall. I don't have the article link at home, but there's an article on what switches to use.

If the uninstall string starts with something else, try that string plus -s, /s, -S, /S, -silent, or -SILENT. Sometimes you just get lucky. If none of those work, try putting the whole string into a google search, with quotes around it, and then the word silent. Maybe someone else out there has already done what you are trying to do.

Also, if you post the uninstall string here, we might be able to tell you what originally installed it (windows installer, installshield) and help you look for documentation.

(in reply to rknight416)

Post #: 2

RE: Uninstall Trend Office Scan Client - 12/9/2006 9:10:23 AM

jmiguy

Posts: 39
Score: 0
Joined: 10/19/2006
Status: offline

Just curious... why don't you use the Office Scan admin console to remove the clients?

Jeff

(in reply to rknight416)

Post #: 3

RE: Uninstall Trend Office Scan Client - 12/11/2006 8:35:46 AM

mp115

Posts: 283
Score: 7
Joined: 3/23/2005
Status: offline

You'll need to set a registry entry to allow uninstall, but you can trigger it remotely...

1. Set the "HKLM\Software\TrendMicro\PC-cillinNTCorp\Misc\Allow Uninstall" value to "1"
2. Execute "C:\Program Files\Trend Micro\OfficeScan Client\ntrmv.exe"

It won't run silent, but it will uninstall in an unattended fashion and the user can't stop it, unless they have local admin and can Ctrl-Alt-Del to kill it through Task Manager.

(in reply to jmiguy)

Post #: 4

RE: Uninstall Trend Office Scan Client - 6/28/2008 10:38:16 AM

FDeJager

Posts: 1
Score: 0
Joined: 6/28/2008
Status: offline

Hi,

Thanks for great site.

I had to Uninstall Officescan and Install NOD 32 on +- 200 clients.

I had an issue with Uninstalling Officescan company wide. I used Management Console to Uninstall most but had a issue with clients that was offline.

After much research I found part of the solution on this site and it helped me with the solution.

I created this logon script that did the trick.

Thanks for the great site!

::OfficescanUninstall
if not exist "C:\Program Files\Trend Micro\OfficeScan Client\TmListen.exe" goto InstallNod
regedit /s \\server\SYSVOL\CITS.local\scripts\OfficescanUninstall.reg
"C:\Program Files\Trend Micro\OfficeScan Client\ntrmv.exe" goto Wait

:Wait
echo Please Wait 2 mintues
Ping -n 30 192.168.123.123

:InstallNod
if exist "C:\Program Files\ESET\ESET NOD32 Antivirus" goto end
if exist "C:\Program Files\ESET\NOD32" goto end

::DisableOFSW
reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3" /v "1806" /t REG_DWORD /d 0 /f
reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3" /v "CurrentLevel" /t REG_DWORD /d 0 /f

if %OS%==Windows_NT goto nt
\\192.168.8.5\nod32\nd98enst.exe /cfg=\\192.168.8.5\nod32\config.xml /instmfc /silentmode /reboot /forceold

:nt
\\192.168.8.5\nod32\eavbe_nt32_enu.msi /qb! REBOOT="Force" ADMINCFG=\\192.168.8.5\nod32\config.xml

::EnableOFSW
reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3" /v "1806" /t REG_DWORD /d 1 /f
reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3" /v "CurrentLevel" /t REG_DWORD /d 12000 /f

:end
exit

Please lt me know if you have any questions regarding this script.

Francois

(in reply to mp115)

Post #: 5