Users unable to change password

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All Forums >> [Management Products] >> Active Directory and Group Policy >> Users unable to change password

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Users unable to change password - 4/9/2008 2:39:39 PM

Posts: 72
Score: 0
Joined: 6/7/2001
Status: offline

Hello All,
I am currently seeing an issue that I have not been able to chase down.

If a user tries to log in & their password is due to expire within 14 days they get a prompt to change their password. if they click yes, they go to a screen where they have to put in theor existing pword & their new one. if they do this, they get a message You do not have permission to change your password. If they simply log onto their pc with their existing pword & then go to the Windows security screen ( Ctrl/Alt Del) and select Change password they are able to do so.

Appears that only the non authenticated attempt to change is failing. I have verified in AD if I check the security for a user the Everyone user is listed with Change Password rights. Only on the user & computer level, NOT for the OU for either computers or users.

Running a Win2k domain SP2. Using 5 DCs. Nothing has changed on the Domain in quite a while.

Any thoughts? I've been out of the Windows side of things for quite a while ( Linux Admin) so forgive me if my explaination is off.

Thanks,
Steve

_____________________________

a31modela@hotmail.com

Post #: 1

RE: Users unable to change password - 4/11/2008 12:31:40 PM

kdsrazor

Posts: 212
Score: 10
Joined: 1/6/2006
Status: offline

What mechanism are you using to let users know that their passwords are going to expire in 14 days?
Are you using group policy? If so, what settings are you using.
Are you using 3rd party software to handle this?

Does this happen with interactive workstation logon, or does it happen when logging in through OWA?

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< Message edited by kdsrazor -- 4/11/2008 12:34:00 PM >

_____________________________

Ken Aldrich
Senior Support Engineer
Visual Click Software
512-231-9990 x 2
supportw@visualclick.com

(in reply to sf)

Post #: 2