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WSUS website disappeared - IIS7 / Win2k8

 
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WSUS website disappeared - IIS7 / Win2k8 - 9/4/2008 7:26:33 PM   
syoung354


Posts: 51
Score: 0
Joined: 4/23/2002
From: Australia
Status: offline 		I have a really strange issue and I can't find anything relating to the issue, been searching on Google for the last 2 days, but nothing.

Ok,
I have a Windows Server 2008 Lab that is a single server containing all roles - DC,DNS,DHCP,SQL and the list goes on.
On top of that it runs all SCCM roles including WSUS.
I use this to demo SCCM to clients and it has been working without a problem.

Now for some reason there is a very strange issue with WSUS.
I have it configured on port 8530 to allow SCCM to utilise port 80, this works perfectly until I reboot the server, then basically the WSUS admin website disappears from IIS, this in turn breaks WSUS.
It is a very strange one and it actually removes the source files from the Windows Update directory.

I have removed the SUP role and then removed WSUS, reinstalled and recreated the issue about 5 times now.
I remove it all, reinstall WSUS, test and it works, sync and it works, reboot....no probs.
Install SUP role, sync....works, I can sync as many times as I like and it works, but as soon as I reboot the server the WSUS admin site disappears from IIS. I did mange to get it to work after one reboot on one occasion, but after the second reboot....bang website gone.

Windows Server 2008 has all availble MS patches install and so does WSUS, all applications are running the latest SP's.

Thanks


< Message edited by syoung354 -- 9/5/2008 1:32:30 AM >
Post #: 1
RE: WSUS website disappeared - IIS7 / Win2k8 - 9/10/2008 9:46:55 AM   
DerekGary

 

Posts: 23
Score: 0
Joined: 12/5/2006
Status: offline 		I'm experiencing the same issue, but with W2K3 sp2 and IIS 6, with CM and WSUS both installed.  I'm utilizing port 80 for WSUS, however.  Same symptoms though, everything syncs fine until reboot and then every mention of WSUS in IIS disappears.

The Update Services service is also removed...

< Message edited by DerekGary -- 9/10/2008 10:22:30 AM >

(in reply to syoung354)
Post #: 2
RE: WSUS website disappeared - IIS7 / Win2k8 - 9/10/2008 5:01:04 PM   
syoung354


Posts: 51
Score: 0
Joined: 4/23/2002
From: Australia
Status: offline 		I was beginning to think I was the only one and maybe a complete rebuild was the only way to go, which I really don't want to do.

I will check mine and see if I still have the Update Services Service

(in reply to DerekGary)
Post #: 3
RE: WSUS website disappeared - IIS7 / Win2k8 - 9/10/2008 5:44:45 PM   
syoung354


Posts: 51
Score: 0
Joined: 4/23/2002
From: Australia
Status: offline 		Looks like the WSUS service is gone as well. I have tried un-installing and reinstalling SUP and WUS about 5 times now and the problem is recreated every single time.....I am right out of ideas now 

< Message edited by syoung354 -- 9/10/2008 7:39:56 PM >

(in reply to syoung354)
Post #: 4
RE: WSUS website disappeared - IIS7 / Win2k8 - 9/11/2008 7:59:00 AM   
dstein


Posts: 618
Score: 5
Joined: 3/12/2003
From: Virginia, USA
Status: offline 		3.0 SP1 or 3.0?

_____________________________

software is squishy-squashy, hardware is wishy-washy

(in reply to syoung354)
Post #: 5
RE: WSUS website disappeared - IIS7 / Win2k8 - 9/11/2008 11:21:51 AM   
DerekGary

 

Posts: 23
Score: 0
Joined: 12/5/2006
Status: offline 		Sorry, I should have been more detailed:

SCCM SP1
WSUS 3.0 SP1

I have since changed the WSUS Admin Website port to 8530, but it disappeared again last night, in the middle of re-syncing.  It appears that it occured during backup, but it had worked for the last 30 days without incident, until the last 2 nights. 

Now I have uninstalled, ran the Windows installer cleanup utility to completely remove WSUS, reinstalled and now it's re-syncing.  I have disabled tonight's backup to see if that is what was causing the error. 

(in reply to dstein)
Post #: 6
RE: WSUS website disappeared - IIS7 / Win2k8 - 9/11/2008 11:32:56 AM  1 votes
hcortez463


Posts: 780
Score: 62
Joined: 4/8/2005
Status: offline 		saw that some of the guys had this issue.. Ive been running mine fine with no errors.. I do have mine offloaded on another server.

_____________________________

If it Helps, Please rate....

(in reply to DerekGary)
Post #: 7
RE: WSUS website disappeared - IIS7 / Win2k8 - 9/11/2008 6:23:34 PM   
syoung354


Posts: 51
Score: 0
Joined: 4/23/2002
From: Australia
Status: offline 		For me as mentioned in the original post, all apps are running the latest SP's so WSUS 3.0 SP1 on mine.

I have tried everything, all the latest MS patches and SP's in case there was an issue there, but still not having any luck.....this one's a bit of a nightmare.

(in reply to hcortez463)
Post #: 8
RE: WSUS website disappeared - IIS7 / Win2k8 - 9/15/2008 12:01:38 PM   
DerekGary

 

Posts: 23
Score: 0
Joined: 12/5/2006
Status: offline 		So far so good after the last rebuild where I have changed the backup time, the sync schedule and the port (along with the cleanup tool).  I'll keep this post updated.

(in reply to syoung354)
Post #: 9
RE: WSUS website disappeared - IIS7 / Win2k8 - 9/29/2008 3:56:22 PM   
DerekGary

 

Posts: 23
Score: 0
Joined: 12/5/2006
Status: offline 		Everything is still working in our environment after the above changes...

(in reply to DerekGary)
Post #: 10
RE: WSUS website disappeared - IIS7 / Win2k8 - 9/29/2008 10:52:30 PM   
victory_tb

 

Posts: 1
Score: 0
Joined: 9/29/2008
Status: offline 		I have the same issue, and I search the internet, some people say that WSUS 3.0 sp1 doesn't support web admin interface any more :)

_____________________________

Trance inspires my feelings !

(in reply to DerekGary)
Post #: 11
RE: WSUS website disappeared - IIS7 / Win2k8 - 10/1/2008 6:23:55 PM   
syoung354


Posts: 51
Score: 0
Joined: 4/23/2002
From: Australia
Status: offline 		Fixed it....My bad.

Was running RC1 version of SCCM SP1, could have sworn I had upgraded it, but when I went to upgrade to R2 it complained the the site was not the right version, checked it out and sure enough was SP1 RC1, upgraded to RTM version of SCCM SP1 and it has fixed the problem

(in reply to victory_tb)
Post #: 12
RE: WSUS website disappeared - IIS7 / Win2k8 - 10/6/2008 12:22:00 PM   
klutz


Posts: 48
Score: 0
Joined: 6/5/2001
Status: offline 		I had this happen in July and I opened a problem ticket with Microsoft.  I just had it happen again on 10-02-08.  Other than this being an ongoing issue I don't have anything new to report.  Just wanted to get my name added to this thread.

_____________________________

Ken Lutz
Sr. Systems Administrator
Spokane County
Information Systems Department
Spokane, Washington
USA

(in reply to syoung354)
Post #: 13
RE: WSUS website disappeared - IIS7 / Win2k8 - 11/18/2008 6:08:04 PM   
dreamkass

 

Posts: 2
Score: 0
Joined: 11/18/2008
Status: offline 		Looks like it happened to me too, here's my setup in a lab environment.

3 x W2K8 as DC's
1 x W2K8 as a SCCM Site
  • WSUS: Custom Site port 8530
  • WDS
  • SQL Server 2005: SCCM & WSUS DB's
  • IIS7 + WebDAV extension: default site port 80
  • SCCM Roles: DP, MP, SLP, FSP, RP, SUP
I had sync my SUP yesterday 2 times correctly then today I installed the SCCM Client on the SCCM Site server... on reboot the WSUSservice and WsusCertServer services were gone, checked IIS no more WSUS Site?

After the SCCM Client installation i had a bunch of WMI ID 63 errors and SCCM installation success (just before the reboot)

On reboot, services started then I got this:
MsiInstaller Warning 1004:
Detection of product '{2C0D7E35-EE6E-4DC7-BA13-2C68AEDEB59D}', feature 'WSUSApiFeature', component '{067AEA00-5C0B-444C-8961-313ACF4C3C75}' failed.  The resource '' does not exist.
MsiInstaller Warning 1001:
Detection of product '{2C0D7E35-EE6E-4DC7-BA13-2C68AEDEB59D}', feature 'WSUSApiFeature' failed during request for component '{8691403E-727C-4E5E-BA2D-0608341F1BBF}'
MsiInstaller Error 11706:
Product: Microsoft Windows Server Update Services 3.0 SP1 -- Error 1706. An installation package for the product Microsoft Windows Server Update Services 3.0 SP1 cannot be found. Try the installation again using a valid copy of the installation package 'WUSSetup.msi'.

Product: Microsoft Windows Server Update Services 3.0 SP1 -- Configuration failed.

Windows Installer reconfigured the product. Product Name: Microsoft Windows Server Update Services 3.0 SP1. Product Version: 3.1.6001.65. Product Language: 0. Reconfiguration success or error status: 1603.

The WSUS administration console was unable to connect to the WSUS Server via the remote API.

Verify that the Update Services service, IIS and SQL are running on the server. If the problem persists, try restarting IIS, SQL, and the Update Services Service.

The WSUS administration console was unable to connect to the WSUS Server via the remote API.

Verify that the Update Services service, IIS and SQL are running on the server. If the problem persists, try restarting IIS, SQL, and the Update Services Service.

System.Net.Sockets.SocketException -- No connection could be made because the target machine actively refused it ::1:8530

Source
System

Stack Trace:
  at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
  at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP)
  at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
** this exception was nested inside of the following exception **


System.Net.WebException -- Unable to connect to the remote server

Source
Microsoft.UpdateServices.Administration

Stack Trace:
  at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)
  at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()
  at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.GetUpdateServer()
  at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ConnectToServer()
  at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ConnectToServerAndPopulateNode(Boolean connectingServerToConsole)
  at Microsoft.UpdateServices.UI.SnapIn.Common.ExtensionSnapInManager.OnInitialize()








(in reply to klutz)
Post #: 14
RE: WSUS website disappeared - IIS7 / Win2k8 - 11/18/2008 6:24:54 PM   
dreamkass

 

Posts: 2
Score: 0
Joined: 11/18/2008
Status: offline 		To fix it I uninstalled WSUS, left the DB, Logs and Updates content. Reinstalled WSUS, synced with MS OK.

Pretty wierd, huh?

(in reply to dreamkass)
Post #: 15
RE: WSUS website disappeared - IIS7 / Win2k8 - 11/19/2008 1:44:22 AM   
esalmin

 

Posts: 12
Score: 0
Joined: 8/14/2007
Status: offline 		The same issue, reinstallation of WSUS helps, but after some time the issue appeares again.

(in reply to dreamkass)
Post #: 16
RE: WSUS website disappeared - IIS7 / Win2k8 - 11/19/2008 10:31:08 AM   
klutz


Posts: 48
Score: 0
Joined: 6/5/2001
Status: offline 		I would recommend that you give Microsoft a call.  They are trying to get a number of accounts with this issue so they can try to trap more info.  If you can move your WSUS role to another server you won't have this problem.  For some reason the problem is only occurring when the WSUS role is on the site server.

Microsoft also wants to know if your server is a C:\assembly folder.  It looks like this folder is created when the WSUS web site is removed.  It seems that a SCCM backup thinks that WSUS has an issue and then tries to do a MSI repair, but it can't find the correct location for the .msi file or for some location in the .msi file (I'm not sure which) and so the MSI backs out the install of WSUS.  At least the last time I talked to Microsoft about this that is what they told me.  By now they might even have a fix for this.  I had a problem the last time my WSUS uninstalled itself and had to move the WSUS role to another server.  No problems since.

Ken ...

(in reply to esalmin)
Post #: 17
RE: WSUS website disappeared - IIS7 / Win2k8 - 11/19/2008 7:55:54 PM   
skissinger


Posts: 2119
Score: 134
Joined: 9/13/2001
From: Sherry Kissinger
Status: offline 		last I heard microsoft is still troubleshooting. the problem is the random nature of the wsus repair which causes the issue. You should open up a call. And especially if you can reproduce the issue at will, they'd really like to hear from you.

_____________________________

mofmaster@smsexpert.com (version 2007) | http://www.smsexpert.com | http://www.sccmexpert.com
My Blog
Microsoft MVP - ConfigMgr

(in reply to klutz)
Post #: 18
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