Windows Explorer Shows A CD And DVD-RW Drive But Only Should Only Show One

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Windows Explorer Shows A CD And DVD-RW Drive But Only Should Only Show One

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All Forums >> [Workstation Support] >> Windows Workstation >> Windows Explorer Shows A CD And DVD-RW Drive But Only Should Only Show One

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Windows Explorer Shows A CD And DVD-RW Drive But Only S... - 9/21/2008 9:15:15 AM

dhite

Posts: 244
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Joined: 6/6/2001
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I am running Windows XP Service Pack 3 on a Compaq Presario 3400 SR1620NX Desktop PC with one DVD/CD-ROM Drive installed but Windows explorer shows two devices. It shows CD Drive (D:) and DVD-RW Drive (Z:).

In device manager the DVD/CD-ROM Drives shows just the HL-DT-ST DVDRRW GWA-4164B device and in Disk Manager only one shows up as expected and appears as CD-ROM 0 DVD (Z:)

If I use Easy CD and DVD Creator 6 (Roxio Creator Classic Version 6.1.1.7) to burn or copy disks it works without any issues. When I use my CD Ripper application to create Mp3’s the audio CD is not recognized. I also downloaded ISORecorderV2RC1 to see if I could create an Iso image of the media and it will not recognize the media either.

I am not sure if it is a hardware or software problem and any help would be appreciated.

Don

Post #: 1

RE: Windows Explorer Shows A CD And DVD-RW Drive But On... - 9/22/2008 9:09:43 AM

lpeters

Posts: 6
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Joined: 7/7/2008
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Are you sure the audio CD is good? It sounds like you have two problems: 1) A phantom CD-Drive called D: and 2) your audio cd won't rip. Is that right?

(in reply to dhite)

Post #: 2

RE: Windows Explorer Shows A CD And DVD-RW Drive But On... - 9/23/2008 11:07:29 AM

dhite

Posts: 244
Score: 10
Joined: 6/6/2001
Status: offline

Yes the audio CD is good and can be played on my desktop and laptop. However my laptop does not have a writer. The real problem is how do I get rid of the phantom drive. It is not in Disk manager or Device manager.

(in reply to lpeters)

Post #: 3

RE: Windows Explorer Shows A CD And DVD-RW Drive But On... - 9/23/2008 11:13:27 AM

rodtrent

Posts: 1920
Score: 39
Status: offline

Maybe reverse this process?

http://www.myitforum.com/articles/15/view.asp?id=3613

(in reply to dhite)

Post #: 4

RE: Windows Explorer Shows A CD And DVD-RW Drive But On... - 9/24/2008 8:38:00 AM

dhite

Posts: 244
Score: 10
Joined: 6/6/2001
Status: offline

Thanks but I tried that already and it did not help: http://support.microsoft.com/kb/241257 However I did get the idea to create a VBS script to automate the process.

Don

(in reply to rodtrent)

Post #: 5