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Windows updates downloading, but not installing?

 
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Windows updates downloading, but not installing? - 6/23/2008 5:57:53 PM   
sounddoc

 

Posts: 41
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Joined: 11/15/2007
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Hi all,

I switched from SMS and ITMU to SCCM and WSUS last month, and still have had no luck in pushing out June's updates. I have followed everything by the book, created an update list, template, package and deployment, and have it applied to an existing collection with active clients. The problem is that the updates are being downloaded to the CCM cache, but never installed.

The deployment has a deadline which has passed. The clients are all pointing to the right server, and no group policy is applied (i.e. the local policy from the client agent is active.) My clients are all scanning properly as well, according to the reports. It seems everything is going as it should, except for the local installations not being kicked off.

My environment is all Windows XPSP2, server is W2k3 running in mixed mode, but I have an active push for the SCCM client over the SMS one. Just a thought, if i'm running in mixed mode, should the ITMU still be installed for things to run, even if i'm pushing to SCCM clients?

In my client log files I find the following:

updatesdeployment.log:
.....
Evaluation initiated for (0) assignments.
Message received: '<?xml version='1.0' ?><SoftwareUpdatesMessage MessageType='EnforceMandatoryUpdates'/>'
Ignoring user scheduled install as it did not fire on time
(any ideas on that? google has nothing)
.....

updatesStore.log:
....<snip>....
Update status from update (ff8ec90c-6d23-48eb-8158-bae4696563dc) already exists, will modify existing instance.
Successfully done with SetStatus() operation.

windowsupdate.log: (changed server name)

2008-06-23    16:34:00:027    3692    774    COMAPI    -------------
2008-06-23    16:34:00:027    3692    774    COMAPI    -- START --  COMAPI: Search [ClientId = CcmExec]
2008-06-23    16:34:00:027    3692    774    COMAPI    ---------
2008-06-23    16:34:00:027    3692    774    COMAPI    <<-- SUBMITTED -- COMAPI: Search [ClientId = CcmExec]
2008-06-23    16:34:00:027    1988    1630    Agent    *************
2008-06-23    16:34:00:027    1988    1630    Agent    ** START **  Agent: Finding updates [CallerId = CcmExec]
2008-06-23    16:34:00:027    1988    1630    Agent    *********
2008-06-23    16:34:00:027    1988    1630    Agent      * Include potentially superseded updates
2008-06-23    16:34:00:027    1988    1630    Agent      * Online = Yes; Ignore download priority = Yes
2008-06-23    16:34:00:027    1988    1630    Agent      * Criteria = "(DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')"
2008-06-23    16:34:00:027    1988    1630    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2008-06-23    16:34:04:591    1988    1630    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
2008-06-23    16:34:04:591    1988    1630    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://FQDNserver.com:80/ClientWebService/client.asmx
2008-06-23    16:34:04:732    1988    1630    PT    WARNING: Cached cookie has expired or new PID is available
2008-06-23    16:34:04:732    1988    1630    PT    Initializing simple targeting cookie, clientId = 4ff8b44c-f217-4aca-a297-a25d594368e0, target group = , DNS name = pkemb-t61s-6113.shawmut.com
2008-06-23    16:34:04:732    1988    1630    PT      Server URL = http://FQDMserver.com:80/SimpleAuthWebService/SimpleAuth.asmx
2008-06-23    16:34:56:931    1988    1630    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
2008-06-23    16:34:56:931    1988    1630    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://SDC-SUS.shawmut.com:80/ClientWebService/client.asmx
2008-06-23    16:35:04:854    1988    1630    Agent      * Added update {707E6500-81C1-4165-8C43-631E09891716}.101 to search result
2008-06-23    16:35:04:854    1988    1630    Agent      * Added update {ABB18003-B0AF-4162-BD1D-180941734EBA}.101 to search result
2008-06-23    16:35:04:854    1988    1630    Agent      * Added update {DD167F04-69E8-46A0-83DA-D4A5143EDBF1}.100 to search result
2008-06-23    16:35:04:854    1988    1630    Agent      * Added update {3B936005-0C22-4DD7-90BB-51793D6D2E57}.100 to search result
....<snip>.....
2008-06-23    16:35:04:870    1988    1630    Agent      * Added update {5F0157F9-FAA2-4E22-BF9B-CC92C6A40834}.100 to search result
2008-06-23    16:35:04:870    1988    1630    Agent      * Added update {C5A7BCFB-9DD1-446D-B9AC-ADE49460AA07}.102 to search result
2008-06-23    16:35:04:870    1988    1630    Agent      * Added update {9306CDFC-C4A1-4A22-9996-848CB67EDDC3}.100 to search result
2008-06-23    16:35:04:870    1988    1630    Agent      * Added update {1AFB1AFE-9AAF-4DC4-9DAC-C75303A84655}.100 to search result
2008-06-23    16:35:04:901    1988    1630    Agent      * Found 207 updates and 38 categories in search; evaluated appl. rules of 833 out of 1279 deployed entities
2008-06-23    16:35:04:917    1988    1630    Agent    *********
2008-06-23    16:35:04:917    1988    1630    Agent    **  END  **  Agent: Finding updates [CallerId = CcmExec]
2008-06-23    16:35:04:917    1988    1630    Agent    *************
2008-06-23    16:35:04:933    1988    1630    Report    REPORT EVENT: {43629D3A-950A-4580-AA1D-832F81896890}    2008-06-23 16:35:04:901-0400    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    CcmExec    Success    Software Synchronization    Windows Update Client successfully detected 207 updates.
2008-06-23    16:35:04:933    1988    1630    Report    REPORT EVENT: {9E378E7E-25EA-45A9-ADCC-DC5EC79A6DC8}    2008-06-23 16:35:04:917-0400    1    156    101    {00000000-0000-0000-0000-000000000000}    0    0    CcmExec    Success    Pre-Deployment Check    Reporting client status.
2008-06-23    16:35:04:948    3692    774    COMAPI    >>--  RESUMED  -- COMAPI: Search [ClientId = CcmExec]
2008-06-23    16:35:05:401    3692    774    COMAPI      - Updates found = 207
2008-06-23    16:35:05:401    3692    774    COMAPI    ---------
2008-06-23    16:35:05:401    3692    774    COMAPI    --  END  --  COMAPI: Search [ClientId = CcmExec]
2008-06-23    16:35:05:401    3692    774    COMAPI    -------------


Is there anywhere else I should be looking? It's getting down to the wire, and July updates will be out soon...

Thanks all.




< Message edited by sounddoc -- 6/23/2008 6:08:53 PM >


_____________________________

-P
Post #: 1
RE: FIXED: Windows updates downloading, but not install... - 6/25/2008 9:02:35 AM   
sounddoc

 

Posts: 41
Score: 0
Joined: 11/15/2007
Status: offline
Confusing, but things are working now. I'm not sure why they are, but my best detective work says that while I have notifications of updates disabled, I didn't have a deadline set. So the updates were available to be installed, but the user was never notified about their availability...When I used ITMU through SMS I said I kind of missed WSUS 2.0...now I think I miss ITMU...

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