advanced clients not seeing advertisment

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All Forums >> [Management Products] >> Microsoft Systems Management Server >> SMS 2003 >> advanced clients not seeing advertisment

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advanced clients not seeing advertisment - 6/11/2008 4:53:54 PM

rszarszewski731

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just advertised a program to a 100 machines, but only half see it in RAP, any idea's?

Post #: 1

RE: advanced clients not seeing advertisment - 6/11/2008 4:58:01 PM

rszarszewski731

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this is happening in secondary sites only.

(in reply to rszarszewski731)

Post #: 2

RE: advanced clients not seeing advertisment - 6/11/2008 4:58:04 PM

bmason505

Posts: 1963
Score: 100
Joined: 1/23/2003
From: Minneapolis, MN
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Many possibilities.

Maybe the rest haven't hit their 60 minute update cycle yet.
Maybe the rest are not in the collection.
Maybe the rest are outside a protected DP.
Maybe the rest are not assigned.
Maybe the rest can't talk to their MP.
Maybe there is an MP problem.

I'd start with one client, see if it's a subnet assignment issue and check the comms to the MP (can also use the MP troubleshooter). And just work my way up the hierarchy watching the logs.

_____________________________

Brian Mason
MCSA\MCSE\MS MVP - SCCM
Wells Fargo
http://www.miscusergroup.org/

(in reply to rszarszewski731)

Post #: 3

RE: advanced clients not seeing advertisment - 6/12/2008 9:02:28 AM

rszarszewski731

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Joined: 5/22/2008
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Maybe the rest haven't hit their 60 minute update cycle yet. -this is the 3rd day
Maybe the rest are not in the collection.    -they are
Maybe the rest are outside a protected DP.    -every remote site has there own secondary site w/ DP
Maybe the rest are not assigned.    - they are assigned
Maybe the rest can't talk to their MP.    -they can, they can run advertisements that were already advertised.
Maybe there is an MP problem.    -could be....

* MP troubleshooter is coming back ok for all MP's.
* some clients are OK, some are not- it's sporadic
* they clients that are having problems are not running inventory as well. it seems that they are on the client but it never reaches the sql DB

(in reply to bmason505)

Post #: 4

RE: advanced clients not seeing advertisment - 6/12/2008 10:52:24 AM

bmason505

Posts: 1963
Score: 100
Joined: 1/23/2003
From: Minneapolis, MN
Status: offline

Inventory is stuck waiting on the client to be sent to the MP? So you have files in the ccm\ServiceData\LocalPayload folder? Could this be an DNS issue? Do you use an FQDN name in the MP settings?

_____________________________

Brian Mason
MCSA\MCSE\MS MVP - SCCM
Wells Fargo
http://www.miscusergroup.org/

(in reply to rszarszewski731)

Post #: 5

RE: advanced clients not seeing advertisment - 6/12/2008 11:20:36 AM

rszarszewski731

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YES, there are files in ccm\ServiceData\LocalPayload folder..... the MP is FQDN.

(in reply to bmason505)

Post #: 6

RE: advanced clients not seeing advertisment - 6/12/2008 11:37:50 AM

bmason505

Posts: 1963
Score: 100
Joined: 1/23/2003
From: Minneapolis, MN
Status: offline

I had this once. It was a bad MP. So are all the machines in the same subnet or branch having the same problem? How do the MP logs look on the secondary? How to the IIS logs look?

_____________________________

Brian Mason
MCSA\MCSE\MS MVP - SCCM
Wells Fargo
http://www.miscusergroup.org/

(in reply to rszarszewski731)

Post #: 7

RE: advanced clients not seeing advertisment - 6/16/2008 4:38:22 PM

rszarszewski731

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Joined: 5/22/2008
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Each location has it's own secondary SMS server and I have very sporatic issues where this is happening... communication seems fine with the client /server except with discovery data and inventory data. there is a back log in "ccm\ServiceData\LocalPayload" if an advertisment is going to all systems then it runs fine. this is odd.

what logs should I check for IIS?

(in reply to bmason505)

Post #: 8