ITMU XP SP3 installation error (Full Version)

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jfraser174 -> ITMU XP SP3 installation error (6/9/2008 2:12:57 PM)

Hi, I built an ITMU xp sp3 package.  On one test machine I am see the following error in the patchinstall.log occur about 6 minutes into the installation. 

Software update execution started ... UpdatesInstallMgr 6/9/2008 1:42:17 PM 2152 (0x0868)

INSTALL FAILED: UpdateID = 782e2486-9c69-408c-8ace-22eee7a21d2f, QNumber = 936929, Title = Windows XP Service Pack 3 (KB936929), ExitCode = 11, Executable = C:\WINDOWS\system32\VPCache\S5000002\SmsWusHandler.exe /InstallFile:"C:\WINDOWS\system32\CCM\Cache\S500001B.1.System\782e2486-9c69-408c-8ace-22eee7a21d2f\windowsxp-kb936929-sp3-x86-enu_c81472f7eeea2eca421e116cd4c03e2300ebfde4.exe" /UpdateID:782e2486-9c69-408c-8ace-22eee7a21d2f UpdatesInstallMgr 6/9/2008 1:47:33 PM 2152 (0x086)

Win32 exit code description = An attempt was made to load a program with an incorrect format.
UpdatesInstallMgr 6/9/2008 1:47:33 PM 2152 (0x0868)

After this occurs the execmgr.log shows a successful execution status.  The package has run successfully installing sp3 on three different test boxes.  Anyone else see this error?




bmason505 -> RE: ITMU XP SP3 installation error (6/10/2008 7:11:38 PM)

Is there any corresponding log file in the Windows folder to help see what went wrong, like kb936929.log?




jmcleish -> RE: ITMU XP SP3 installation error (6/11/2008 10:40:41 AM)

or if it gets that far: c:\windows\svcpack.log?




jfraser174 -> RE: ITMU XP SP3 installation error (6/11/2008 1:16:16 PM)

No KB log, Svcpack.log content below:

2.328: 2008/06/09 13:44:15.937 (local)
2.328: C:\WINDOWS\SoftwareDistribution\Download\0fe9f54e8182b41e0150d04198454f0d\i386\update\update.exe (version 6.3.13.0)
2.468: Failed To Enable SE_SHUTDOWN_PRIVILEGE
2.468: Service Pack started with following command line: -q -z -er /ParentInfo:d21a3c90ffa7f446b996c2faee03e2a2
2.468: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
2.484: Return Value From OnACPower = 1
2.484: OnACPower returned value( 0x1 ) which is Equal To 0x1
2.484: Condition succeeded for section OnACPower.Section in Line 1 of PreRequisite
2.500:  SOFTWARE\Microsoft\Shared Computer Toolkit is not Present
2.500: Condition succeeded for section SharedComputerTool.Section in Line 2 of PreRequisite
2.500:  SOFTWARE\Microsoft\Windows NT\CurrentVersion\Hotfix\KB925877 is not Present
2.500: First Condition in RDPMUI.Section Succeeded
2.500: Condition succeeded for section RDPMUI.Section in Line 3 of PreRequisite
2.500:  SYSTEM\WPA\Fundamentals is not Present
2.500: First Condition in Winflp.Section Succeeded
2.500: Condition succeeded for section Winflp.Section in Line 4 of PreRequisite
2.500:  SYSTEM\WPA\WEPOS is not Present
2.500: First Condition in WEPOS.Section Succeeded
2.500: Condition succeeded for section WEPOS.Section in Line 5 of PreRequisite
2.500:  SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center is not Present
2.500: First Condition in MediaCenter.FreeStyleBlock.Section Succeeded
2.500: Condition succeeded for section MediaCenter.FreeStyleBlock.Section in Line 6 of PreRequisite
34.421: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2
34.421: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2
34.421: DoInstallation: CleanPFR failed: 0x2
34.437: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
34.437: SetProductTypes: InfProductBuildType=BuildType.Sel
34.437: SetAltOsLoaderPath: No section uses DirId 65701; done.
34.625: IncludeDirectoryIdFromInfSection: No DirId found for: DontRemoveOnUninst.DirId
34.671: SupplicantMode is Not Present
34.671: Fist Condition in Dot3svc.CheckSupplicantMode.Enabled Failed
34.671: Condition Check for Line 1 of Dot3svc.Automatic.ExtendedConditional returned FALSE
34.671: SupplicantMode is Not Present
34.671: First Condition in Dot3svc.CheckSupplicantMode.NotEnabled Succeeded
34.671: Condition succeeded for section Dot3svc.CheckSupplicantMode.NotEnabled in Line 1 of Dot3svc.Manual.ExtendedConditional
34.671:  C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\ToGac.exe is Not Present
34.671: Condition Check for Line 1 of ToGac.RunProcess.ExtendedConditional returned FALSE
34.671: FileVersion of C:\WINDOWS\system32\ntoskrnl.exe is Greater or Equal To 5.1.2600.2180
34.671: Condition Check for Line 1 of DEP.RunProcess.ExtendedConditional returned FALSE
34.671:  SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ie7 is Present
34.671: Condition succeeded for section IE7.AdditionalSettings.UninstallExists.Condition.Section in Line 1 of IE7.AdditionalSettings.Registry.ExtendedConditional
34.671:  SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ie8 is not Present
34.671: Condition Check for Line 1 of IE8.AdditionalSettings.Registry.ExtendedConditional returned FALSE
34.671: N is Not Present
34.671: Condition Check for Line 1 of N.And.WMP.ExtendedConditional.Common returned FALSE
34.671: Windows Media Player is Present
34.671: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media Player is Not Equal To Specified Value
34.671: Second Condition in Non.KN.WMP.Condition.Section Succeeded
34.671:  C:\WINDOWS\system32\wmp.dll is Present
34.671: FileVersion of C:\WINDOWS\system32\wmp.dll is Greater or Equal To 10.0.0.0
34.671: Condition Check for Line 1 of WMP.ExtendedConditional.Common returned FALSE
34.671:  SYSTEM\WPA\Starter is not Present
34.671: First Condition in Non.Starter.Check.Condition Succeeded
34.671: Condition succeeded for section Non.Starter.Check.Condition in Line 1 of Non.Starter.ExtendedConditional.MSXML6
34.671:  SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center is not Present
34.671: Fist Condition in MediaCenter.Condition.Section Failed
34.671: Condition Check for Line 1 of MediaCenter.ExtendedConditional returned FALSE
34.671:  SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center is not Present
34.671: Fist Condition in MediaCenter.Condition.Section Failed
34.671: Condition Check for Line 1 of MediaCenter.CopyAlways.ExtendedConditional returned FALSE
34.671: Windows Media Player is Present
34.671: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media Player is Not Equal To Specified Value
34.671: Second Condition in Non.KN.WMP.Condition.Section Succeeded
34.671: Windows Messenger is Not Present
34.671: First Condition in Non.KN.WM.Condition.Section Succeeded
34.671: Condition succeeded for section Non.KN.Condition.Section in Line 1 of Non.KN.Help.ExtendedConditional.Professional
34.671:  SOFTWARE\Microsoft\Windows NT\CurrentVersion\HotFix\KB886540 is not Present
34.671: First Condition in Non.WMP.Restore.Condition.Section Succeeded
34.671: N is Not Present
34.671: Fist Condition in N.FileOp.Condition.Section Failed
34.671: Condition Check for Line 1 of N.Help.ExtendedConditional.Professional returned FALSE
34.671: KWebLinks is Not Present
34.671: Fist Condition in K.Condition.Section Failed
34.671: Condition Check for Line 1 of K.ExtendedConditional.Professional returned FALSE
34.671: N is Not Present
34.671: Condition Check for Line 1 of N.Restore.Help.ExtendedConditional.Professional returned FALSE
34.671: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media Player is Not Equal To Specified Value
34.671: Fist Condition in KN.Condition.Section Failed
34.671: Condition Check for Line 1 of KN.Help.ExtendedConditional.Professional returned FALSE
34.671: N is Not Present
34.671: Condition Check for Line 1 of N.And.WMP.ExtendedConditional.Professional returned FALSE
34.671: Windows Media Player is Present
34.671: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media Player is Not Equal To Specified Value
34.671: Second Condition in Non.KN.WMP.Condition.Section Succeeded
34.671:  C:\WINDOWS\system32\wmp.dll is Present
34.671: FileVersion of C:\WINDOWS\system32\wmp.dll is Greater or Equal To 10.0.0.0
34.671: Condition Check for Line 1 of WMP.ExtendedConditional.Professional returned FALSE
34.671:  C:\Program Files\internet explorer\iexplore.exe is Present
34.671: FileVersion of C:\Program Files\internet explorer\iexplore.exe is Greater or Equal To 7.0.0000.0000
34.671: Second Condition in IE.AdditionalSettings.LessThan7.Condition.Section Failed
34.671: Condition Check for Line 1 of IE.AdditionalSettings.ExtendedConditional.Professional returned FALSE
34.671: N is Not Present
34.671: Condition succeeded for section Non.NKN.Check.Condition in Line 1 of Non.NKN.ExtendedConditional.Professional
34.671:  Exec Mediactr.Single.Section: Result SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center Key Not Found
34.671:  Exec Mediactr.Or.Section: Result SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center Key Not Found
34.671:  Exec Mediactr.Or.Section: Result SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center Key Not Found
34.671: Condition Check for Line 1 of Mediactr.ExtendedConditional.Professional returned FALSE
34.671: Windows Messenger is Not Present
34.671: First Condition in Non.KN.WM.Condition.Section Succeeded
34.703: Return Value From IsWMUpgradeable = 1
34.703: IsWMUpgradeable returned value( 0x1 ) which is Equal To 0x1
34.703: First Condition in WM.Upgrade.Condition.Section Succeeded
34.703: Condition succeeded for section KN.Or.WM.Restore.Condition.Section in Line 1 of WM.ExtendedConditional.Professional
34.703: DoInstallation: FetchSourceURL for c:\windows\softwaredistribution\download\0fe9f54e8182b41e0150d04198454f0d\i386\update\update.inf failed
35.156: DoInstallation:UpdSpOpenInfFile for OldUninstallInf file C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.inf not found: 0x3
35.171: CreateUninstall = 1,Directory = C:\WINDOWS\$NtServicePackUninstall$
39.437: Conditional load of section MSN.Block.Condition succeeded
39.437: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName failed :0x2
39.437: CheckRegistryValue: RegOpenKeyEx for System\WPA\Starter KeyName failed :0x2
39.734: BuildCabinetManifest: update.url absent
39.750: Starting AnalyzeComponents
39.765: AnalyzePhaseZero used 15 ticks
39.765: No C:\WINDOWS\SoftwareDistribution\Download\0fe9f54e8182b41e0150d04198454f0d\i386\update\updtblk.inf file.
41.218: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
43.781: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
49.234: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
49.234: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
49.234: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
49.234: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
49.234: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
49.234: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
49.234: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
49.234: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
49.234: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
49.234: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
49.234: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
49.234: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
49.234: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
49.234: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
49.250: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
49.281: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
50.781: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT trusts inf c:\windows\inf\oem3.inf of device ROOT\CP_FW1MP\0000
50.921: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT trusts inf c:\windows\inf\oem3.inf of device ROOT\CP_FW1MP\0001
51.046: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT trusts inf c:\windows\inf\oem3.inf of device ROOT\CP_FW1MP\0002
51.187: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT trusts inf c:\windows\inf\oem3.inf of device ROOT\CP_FW1MP\0003
52.156: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
52.328: SetupVerifyInfFile failed with error 0x490 for oem13.inf of device ROOT\SYSTEM\0003
52.453: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\oem13.inf of device ROOT\SYSTEM\0003
54.093: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
54.546: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
54.671: OEM file scan used 14906 ticks
95.687: c:\windows\system32\drivers\nv4_mini.sys is in the list of oem drivers...skipping copy!
95.953: c:\windows\system32\nv4_disp.dll is in the list of oem drivers...skipping copy!
171.578: AnalyzePhaseOne: used 131813 ticks
171.578: AnalyzeComponents: Hotpatch analysis disabled; skipping.
171.578: AnalyzeComponents: Hotpatching is disabled.
171.578: FindFirstFile c:\windows\$hf_mig$\*.*
174.875: Analyzing Devices...
174.875: Enumerating Devices of hidclass, GUID {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
174.968: Enumerating Devices of USB, GUID {36FC9E60-C465-11CF-8056-444553540000}
175.046: Enumerating Devices of keyboard, GUID {4d36e96b-e325-11ce-bfc1-08002be10318}
175.125: Skip Oem Device ROOT\*SMS_KEYBOARD\0000
175.125: Enumerating Devices of bluetooth, GUID {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
175.203: Enumerating Devices of DiskDrive, GUID {4D36E967-E325-11CE-BFC1-08002BE10318}
175.281: Enumerating Devices of display, GUID {4d36e968-e325-11ce-bfc1-08002be10318}
175.343: Skip Oem Device PCI\VEN_10DE&DEV_0429&SUBSYS_20D817AA&REV_A1\4&171B8011&0&0008
175.343: Enumerating Devices of displaycodec, GUID {e6abb47d-8339-4c60-be92-e9045ff5a33d}
175.421: Enumerating Devices of HIDClass, GUID {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
175.500: Enumerating Devices of media, GUID {4d36e96c-e325-11ce-bfc1-08002be10318}
175.578: Enumerating Devices of Modem, GUID {4D36E96D-E325-11CE-BFC1-08002BE10318}
175.656: Enumerating Devices of net, GUID {4d36e972-e325-11ce-bfc1-08002be10318}
175.734: Skip Oem Device PCI\VEN_8086&DEV_1049&SUBSYS_20B917AA&REV_03\3&B1BFB68&0&C8
175.734: Skip Oem Device ROOT\CP_FW1MP\0000
175.734: Skip Oem Device ROOT\CP_FW1MP\0001
175.734: Skip Oem Device ROOT\CP_FW1MP\0002
175.734: Skip Oem Device ROOT\CP_FW1MP\0003
175.734: Skip Oem Device ROOT\CP_OMVA\0000
175.734: Enumerating Devices of ports, GUID {4d36e978-e325-11ce-bfc1-08002be10318}
175.796: Enumerating Devices of Processor, GUID {50127DC3-0F36-415e-A6CC-4CB3BE910B65}
175.875: Enumerating Devices of sdbus, GUID {a0a588a4-c46f-4b37-b7ea-c82fe89870c6}
175.953: Enumerating Devices of System, GUID {4D36E97D-E325-11CE-BFC1-08002BE10318}
176.046: Skip Oem Device ROOT\SYSTEM\0003
176.046: Enumerating Devices of Unknown, GUID {4D36E97E-E325-11CE-BFC1-08002BE10318}
176.125: Enumerating Devices of USB, GUID {36FC9E60-C465-11CF-8056-444553540000}
176.203: AnalyzeDevices used 1328 ticks
176.843: AnalyzePhaseTwo used 640 ticks
176.843: AnalyzePhaseThree used 0 ticks
176.843: AnalyzePhaseFive used 0 ticks
177.000: AnalyzePhaseSix used 157 ticks
178.109: AnalyzeComponents used 138359 ticks
178.109: Downloading 0 files
178.109: bPatchMode = FALSE
178.125: Inventory complete: ReturnStatus=0, 143422 ticks
178.140: Num Ticks for invent : 143437
178.187: VerifyTargetFileSize: Unable to verify size as Source = NULL for file c:\windows\inf\HFX7.tmp
178.187: Copied file:  c:\windows\inf\branches.inf
178.828: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName failed :0x2
178.828: Conditional load of section RPCProtseq.Reg.Install.Condition succeeded
178.828: Conditional load of section Mpeg2Data.Reg.Install.Condition succeeded
178.843: Conditional load of section PNRPv2.Reg.Install.Condition succeeded
178.843: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\PowerShell\1\PowerShellEngine KeyName failed :0x2
178.859: Conditional load of section MSI31.Reg.Install.Condition succeeded
178.859: CheckRegistryValue: Registry - Inf Strings mismatch
178.859: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Windows NT\CurrentVersion\Hotfix\KB904412 KeyName failed :0x2
178.875: Allocation size of drive C: is 4096 bytes, free space = 77047533568 bytes
181.109: AnalyzeDiskUsage:  Skipping EstimateDiskUsageForUninstall.
181.109: Drive C: free 73478MB req: 401MB w/uninstall: NOT CALCULATED.
181.109: CabinetBuild complete
181.109: Num Ticks for Cabinet build : 2969
181.109: DynamicStrings section not defined or empty.
181.156: Starting process:  c:\windows\softwaredistribution\download\0fe9f54e8182b41e0150d04198454f0d\i386\\update\fixccs.exe
181.984:  Return Code = 0
181.984: Starting process:  c:\windows\softwaredistribution\download\0fe9f54e8182b41e0150d04198454f0d\i386\\update\nv4prep.exe
182.078:  Return Code = 0
182.078: Starting process:  c:\windows\softwaredistribution\download\0fe9f54e8182b41e0150d04198454f0d\i386\\root\cmpnents\mediactr\i386\MCPreIns.exe c:\windows\softwaredistribution\download\0fe9f54e8182b41e0150d04198454f0d\i386\\root\cmpnents\mediactr\i386\ c:\windows\softwaredistribution\download\0fe9f54e8182b41e0150d04198454f0d\i386\\ip\ c:\windows\softwaredistribution\download\0fe9f54e8182b41e0150d04198454f0d\i386\\
182.187:  Return Code = 0
182.187: Starting process:  C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\apphelp.dll,ShimFlushCache
182.406:  Return Code = 0
182.406: Starting process:  c:\windows\softwaredistribution\download\0fe9f54e8182b41e0150d04198454f0d\i386\\update\spnpinst.exe /snapshot
182.484:  Return Code = 0
182.515: DeRegisterUninstallProgramInInf: No Old UninstallDir
182.531: FileInUse:: Detection disabled.
188.062: Conditional load of section MSN.Block.Condition succeeded
188.062: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName failed :0x2
188.062: CheckRegistryValue: RegOpenKeyEx for System\WPA\Starter KeyName failed :0x2
188.281: ArchiveFilesFromArchiveFilesSections:FindFirstFile for c:\windows\java\packages\* Failed: 0x3
188.281: ArchiveFilesFromArchiveFilesSections:FindFirstFile for c:\windows\java\packages\data\* Failed: 0x3
188.531: ArchiveFilesFromArchiveFilesSections:FindFirstFile for C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\*.BUD Failed: 0x2
188.812: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
189.421: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
189.546: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
189.875: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
190.000: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
190.140: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
190.140: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
190.156: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
190.171: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
190.203: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
190.390: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
193.781: ArchiveFileForUninstall:ArchiveSingleFile Cancelled
194.156: DoInstallation:UpdSpCommitFileQueue for FileQueue Failed: 0x4c7
199.093: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2
199.093:  DoInstallation: Failed to unregistering spuninst.exe for recovery.
199.406: DeRegistering the Uninstall Program -> Windows XP Service Pack, 2
199.406: Service Pack 3 Setup canceled.
199.406: Update.exe extended error code = 0xf00d




astrodomine -> RE: ITMU XP SP3 installation error (9/11/2008 9:56:24 AM)

had a similar error. had to run sfc/scannow to refresh all system files. One of the file was missing. Once it got copied, the Sp3 installed successfully.




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