Remote Control (Full Version)

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bmoline -> Remote Control (7/10/2008 2:42:24 PM)

A workstation person was getting the following message on one workstation in our domain when attempting to remote control through Remote Tools(I also got the same message):
Credentials Required: The currently logged-in user does not have rights to access the client machine.  You must provide the username, domain, and password of an account in the client's remote control operators group.

If I look at the status messages it states:

failed to start a Remote Tools session with "xxxxxx" due to insufficient security credentials.

I have domain admin rirghts and this workstation is on the domain and I can browse it just fine.  I have uninstalled and reinstall the SCCM client to see if that might do the trick but no luck.  Any suggestions? 

Thanks.




wbracken -> RE: Remote Control (7/10/2008 2:50:03 PM)

Have you granted your account (or more approriately an AD group for Remote Control which you would be a member of) rights within SMS?




bmoline -> RE: Remote Control (7/10/2008 4:39:20 PM)

Yes, thanks for asking.  There is only one workstation where this is happening.  3000 workstations where it is working without any issues.  Anything that could be different on the workstation side? 




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