Package Distribution Troubleshooting (Full Version)

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old_chicago -> Package Distribution Troubleshooting (9/15/2008 8:26:54 AM)

Hello everyone,

I'm running SCCM 2007 and attempting to push out a package to all DPs in my environment.  All sites are in an "Install Pending" phase and haven't completed yet.  The package was pushed out on 9/12.  What are some basic troubleshooting steps for determining why these packages aren't being updated?

Thanks,

Rich 



gjones -> RE: Package Distribution Troubleshooting (9/15/2008 9:02:25 AM)

A good place to start is with the Software Distribution Troubleshooting Flowcharts
http://technet.microsoft.com/en-us/library/bb932214.aspx




iglatz -> RE: Package Distribution Troubleshooting (9/17/2008 4:52:31 AM)

What about the status messages in SCCM? Any information like "access denied", "lack of disk space" or others? Usually, if a package is in a pending state, then either the access rights are missing on source or DP or the disk space is not sufficient. Sometimes, the information gets stuck or lost somewhere, then a package update on the whole package usually does the trick.



darklord12 -> RE: Package Distribution Troubleshooting (9/17/2008 8:30:49 PM)

Tried to delete the package and recreated it and recopied it the distribution point.  I had the same issue and doing the above helps. 



cjones464 -> RE: Package Distribution Troubleshooting (9/17/2008 9:51:45 PM)

Basic trouble shooting :-
Have you sent packages to these dp before ?
Can you send a small test package to the dp since (one small file in a single folder) ?
Have you checked the logs ?
Have you got Bitts enabled and the package includes a large file ?



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