|
jknutson -> Management Point problems following SCCM upgrade (9/24/2008 12:06:31 PM)
|
Following an in-place upgrade from 2003 to Config Manager (SP1/R2), I'm running into a problem with Management Points on my primary sites. My structure is: one central site, several primary, and several secondaries attached to those. After successfully upgrading the central site (no clients, so no MP there), the first two primary sites showed site status errors on their management points. I've looked around forums, but mostly found people with clustered SQL instances (which I do not have).
Any troubleshooting suggestions would be much appreciated!
Here's what the logs are telling me:
mpMSI.log:
Property(S): WelcomeDialog_Info = This will install the Systems Management Server Management Point.
Property(S): InstallDialog_Title = Install
Property(S): InstallDialog_SubTitle = The product is now ready to install
Property(S): InstallDialog_Info = Click Next to proceed.
Property(S): ProgressDialog_Title = Please Wait
Property(S): ProgressDialog_SubTitle = Setup is configuring your system.
Property(S): CompleteDialog_Title = Setup Complete
Property(S): CompleteDialog_SubTitle = Setup has finished updating your system.
Property(S): CompleteDialog_Info = Setup was successful.
Property(S): UserExitDialog_Title = Setup Aborted
Property(S): UserExitDialog_SubTitle = Setup was cancelled
Property(S): UserExitDialog_Info = The SMS Management Point setup was cancelled.
Property(S): InstallErrorDialog_Title = Setup Aborted
Property(S): InstallErrorDialog_SubTitle = Setup failed
Property(S): InstallErrorDialog_Info = Setup encountered an error and could not continue.
mpcontrol.log:
Call to HttpSendRequestSync failed for port 80 with status code 500, text: Internal Server Error SMS_MP_CONTROL_MANAGER 9/24/2008 1:53:53 PM 5572 (0x15C4)
Http test request failed, status code is 500, 'Internal Server Error'. SMS_MP_CONTROL_MANAGER 9/24/2008 1:53:53 PM 5572 (0x15C4)
Successfully performed Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 9/24/2008 1:53:53 PM 5572 (0x15C4
... and from the MP Control Manager
Message ID: 5436
MP Control Manager detected management point is not responding to HTTP requests. The HTTP status code and text is 500, Internal Server Error.
Possible cause: Management point encountered an error when connecting to SQL Server.
Solution: Verify that the SQL server is properly configured to allow Management Point access. Verify that management point computer account or the Management Point Database Connection Account is a member of SMS Management Point Role (msdbrole_MP) in the SQL Server database.
Possible cause: The SQL Server Service Principal Names (SPNs) are not registered correctly in Active Directory
Solution: Ensure SQL server SPNs are correctly registered. Review Q829868.
Possible cause: Internet Information Services (IIS) isn't configured to listen on the ports over which SMS is configured to communicate.
Solution: Verify that the designated Web Site is configured to use the same ports which SMS is configured to use.
Possible cause: The designated Web Site is disabled in IIS.
Solution: Verify that the designated Web Site is enabled, and functioning properly.
Possible cause: The SMS ISAPI Application Identity does not have the requisite logon privileges.
Solution: Verify that the account that the SMS ISAPI is configured to run under has not been denied batch logon rights through group policy.
For more information, refer to Microsoft Knowledge Base article 838891.
|
|
|
|
