Failing Clients

I have been trying to find out why I have so many machines that don' t have the SMS client installed when I noticed that a lot of the machines have the Client Directories and but when I look at the SMS Agent host it stopped and want restart.

Here is the CcmExec.log file I get when trying to start the SMS Agent host service.


Starting CCMEXEC service... CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Running on machine USDT0402119 as user SYSTEM. CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Initializing COM. CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Registering for logging change notifications. CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Setting default logging component for process. CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Could not load logging configuration for component CCMEXEC. Using default values. CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Setting service status to RUNNING. CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Checking if repair is required. CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Checking product registrations. CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Found product " SMS Advanced Client" version 2.50.2726.0018 CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Starting phase 0 initialization. CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Initializing thread pool. CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Initializing system task processor. CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Registering for Network Change Events. CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Creating global objects. CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Entering Certificate Maintenance CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Loading service settings. CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Service settings instance is missing from WMI. CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)Error loading service settings. Code 0x80040218 CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Phase 0 initialization failed (0x80040218). CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Service initialization failed (0x80040218). CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)Shutting down CCMEXEC... CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Waiting up to 2 seconds for active tasks to complete... CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)
Finished shutting down CCMEXEC. CcmExec 12/17/2004 10:15:53 AM 3632 (0x0E30)

what os?

Tried to clean and reinstall the clients? (CCMCLEAN.exe from sms toolkit?)

ccmclean.exe and reinstall works the problem is that I have several hundered having this issue?

how long has this been going on? anything change in the environment?

This has been going on a for a while. Of course the standard answer nothing has changed that I' m aware of.

I discovered this by accident while I was trying to troubleshoot why I have over 600 machines that are assigned but not clients. While investigating I found that most of the system are old system still in AD some (That I recently deleted from AD but are still in SMS?) I also have some machines that are network but the client just installed installed then I found the systems that have the CCM directly but the SMS Agent host isn' t running

does a simple reinstall of the client fix things? or does it require the removal first?

You could whip up a logon script that checked for the service running..and if not...ccmclean /whatever

Or you could come up with a collection based on last inventory reported/heartbeat discovery received/etc...and simply push a repair to all those systems from the right click?

No I' ve tried simply pushing a re-install/repair and the SMS Agent host still wont start. I have to remove the client then reinstall seems to work.

I' m working on script that I would be able to run remotely. But would like to to know what is causing the systems to fail.

well..one good thing about it is that all the client logs should stop if that service is stopped...perhaps you can find the same " last event" on a few machines to come up with a theory?

I have an interesting situation that seems similar. I am not sure how many clients this is affecting so far, but I did notice that my workstation, (which was one of the first clients installed a couple months ago), was not running ccmexec.exe

After reading this thread, I checked the services running on my machine, and the SMS Agent Host was set to automatic, but was not running.

When I attempted to start the service, the following message dialog appeared on the screen. (See below quote and attached image.)

" The SMS Agent Host service on Local Computer started then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service."

I also checked the ccmexec.log file on my local machine and there seems to be some problems, although not identical to that mentioned above. Any suggestions?

Starting CCMEXEC service...	CcmExec	14/06/2005 9:48:20 AM	3092 (0x0C14)
 Running on machine MIS-DIGERATI as user SYSTEM.	CcmExec	14/06/2005 9:48:20 AM	3092 (0x0C14)
 Initializing COM.	CcmExec	14/06/2005 9:48:20 AM	3092 (0x0C14)
 Registering for logging change notifications.	CcmExec	14/06/2005 9:48:20 AM	3092 (0x0C14)
 Setting default logging component for process.	CcmExec	14/06/2005 9:48:20 AM	3092 (0x0C14)
 Setting service status to RUNNING.	CcmExec	14/06/2005 9:48:20 AM	3092 (0x0C14)
 Checking if repair is required.	CcmExec	14/06/2005 9:48:20 AM	3092 (0x0C14)
 Failed to open to WMI namespace ' \\.\root\ccm'  (80041002)	CcmExec	14/06/2005 9:48:20 AM	3092 (0x0C14)
 Failed to connect to CCM namespace	CcmExec	14/06/2005 9:48:20 AM	3092 (0x0C14)
 Service initialization failed (0x80041002).	CcmExec	14/06/2005 9:48:20 AM	3092 (0x0C14)
 Shutting down CCMEXEC...	CcmExec	14/06/2005 9:48:20 AM	3092 (0x0C14)
 SystemTaskProcessor::Shutdown failed with code 0x8000ffff	CcmExec	14/06/2005 9:48:20 AM	3092 (0x0C14)
 Error invoking shutdown system tasks (0x8000ffff)	CcmExec	14/06/2005 9:48:20 AM	3092 (0x0C14)
 Waiting up to 2 seconds for active tasks to complete...	CcmExec	14/06/2005 9:48:20 AM	3092 (0x0C14)
 Error waiting for tasks (0x8000ffff), will shut down anyway.	CcmExec	14/06/2005 9:48:20 AM	3092 (0x0C14)
 Finished shutting down CCMEXEC.	CcmExec	14/06/2005 9:48:20 AM	3092 (0x0C14)

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Where can we get a script for removing and installing clients?

I posted the solution to this problem, in another thread, and forgot to post it here:

Here' s the link:
http://myitforum.techtarget.com/forums/fb.asp?m=110334

I know this is an old post but I am experiencing this with some sccm SP2 xp clients and that link no longer works.  

It seems a program has removed the wbem folder from the path variable on one machine however the same issue is occurring on another. :/

Device Menu Control allows a component to control the menu system of another component by passing through the user interface (UI) commands